Treasury Services Business Continuity Guide

Overview - Disruptions to Federal Reserve Treasury Auction Services

The Treasury Automated Auction Processing System (TAAPS) receives and processes tenders for Treasury-marketable securities. Marketable Treasury securities are issued through regularly scheduled auctions in what is called the primary market. The process involves the Federal Reserve Banks, which serve as conduits for the auctions. Because market activity is concentrated in New York, the Federal Reserve Bank of New York coordinates much of the auction activity.

It is possible for the Treasury Auction program to experience outages and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:

  • Network/communications failures
  • Building deemed inaccessible
  • Application failure
  • Natural or man made disaster

During a TAAPS Disruption - What to Expect

In the event of a contingency impacting the Reserve Bank it is expected that Treasury Auction will continue without interruption. The Fed has established several back up and recovery mechanisms to insure that auction processing is not interrupted.

During a TAAPS Disruption - What You Should Do

If dealers are unable to reach the trading desk at (212) 720-6860 or NY Treasury Auction staff at (212) 720-1805, they have been instructed to call the Treasury Auction help line at (866) 691-3770.

Overview - Disruption to Federal Reserve Savings Bond Services

The Federal Reserve plays an integral role in carrying out the Bureau of the Public Debt's U.S. Savings Bond Program. The Federal Reserve Bank of Minneapolis serves as the Treasury Retail Securities (TRS) site that provides services for savings bond agents and the public.

Minneapolis: (800) 553-2663

It is possible for the Minneapolis TRS site to experience outages and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:

  • Network/communications failures
  • Building deemed inaccessible
  • Application failure
  • Natural or man-made disaster

During a Disruption in Federal Reserve Savings Bond Services - What to Expect

Calls and new processing work will be redistributed and customers can expect business to resume with minimal delay. In the event of a network outage or application failure, processing of transactions may be suspended until such a time as the affected system is restored.

During a Disruption in Federal Reserve Savings Bond Services - What You Should Do

Continue to conduct business as usual. If the Minneapolis TRS site is deemed inoperable for a time, your transactions will be rerouted to a different location for processing.

Overview - Disruption to TT&L Services

Treasury Tax and Loan (TT&L) is the single largest tax reporting system within the Federal government. It exchanges information with financial institutions, the Treasury, the Electronic Federal Tax Payment System (EFTPS), the Federal Tax Application (FTA), the Federal Reserve Safekeeping Systems and the Federal Reserve's Accounting System. The TT&L program has two major functions:

  • Withdrawals and investments
  • Collateral monitoring

It enables qualified financial institutions to use Treasury funds, if the financial institution so chooses, at a reduced interest rate.

The TT&L program is facilitated by the Treasury Investment Program (TIP) application. TIP handles Treasury investments, withdrawals, collateral monitoring, and account reconciliation.

It is possible that the TT&L program could experience outages and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:

  • Network/communications failures
  • Building deemed inaccessible
  • Application failure
  • Natural or man made disaster

During a Federal Reserve TT&L Business Disruption - What to Expect

The TT&L Treasury Support Center (TSC) services all TT&L customers across the nation. In the event that a business disruption situation should arise, the TT&L-TSC has immediate recovery plans for the TIP application that support the TT&L business, as well as the customer service areas, that will allow them to continue operations with minimal interruption. Customers might experience a temporary interruption in service during a business disruption scenario, but should not expect to alter their TT&L processing. During a disruption to the TT&L business, customers should still expect to manage their main account balance and collateral as normal and can expect to call the same number for assistance with TT&L.

During a Federal Reserve TT&L Business Disruption - What You Should Do

During a disruption to the TT&L business customers should still expect to process as normal. For more information, contact (888) 568-7343 – both under normal and business continuity circumstances.

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