Treasury Services Business Continuity Guide

Disruption to Treasury Auction Services

It is possible for the Treasury Automated Auction Processing System (TAAPS) (Off-site Link) to experience disruptions and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:

  • Network/communications failures.
  • Building deemed inaccessible.
  • Application failure.
  • Natural or man-made disaster.

What You Can Expect

In the event of a contingency impacting the Reserve Banks it is expected that Treasury Auction will continue without interruption. The Federal Reserve has established several back-up and recovery mechanisms to insure that auction processing is not interrupted.

What You Should Do

For Treasury Auction contingency issues, please contact the Treasury Auction help line at (866) 691-3770.

Disruption to Savings Bond Services

It is possible for the Minneapolis TRS site to experience disruptions and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:

  • Network/communications failures.
  • Building deemed inaccessible.
  • Application failure.
  • Natural or man-made disaster.

What You Can Expect

Calls and new processing work will be redistributed and customers can expect business to resume with minimal delay. In the event of a network disruption or application failure, processing of transactions may be suspended until such a time as the affected system is restored.

What You Should Do

Continue to conduct business as usual. If the Minneapolis TRS site is deemed inoperable for a time, your transactions will be rerouted to a different location for processing.

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