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FedLine® User Authentication Enhancements
Overview
This Resource Center will help your organization learn more about FedLine® User Authentication Enhancements, outline how these enhancements impact Subscribers’ authentication, and provide step-by-step instructions to prepare for these changes.
What is Changing
As of April 30, 2012, FedLine Web Subscribers will no longer be issued User IDs and passwords as part of the security authorization to access FedCash® and/or Check Services via the FedLine Web® access solution. Instead, a FedLine security token and passphrase or a digital certificate will authorize access to these services.
For FedLine Web Subscribers currently utilizing User IDs and passwords to access these services, the Federal Reserve Banks will notify the respective End User Authorization Contacts (EUACs) at the appropriate time to transition their Subscribers to a FedLine security token or digital certificate. During this transition, FedLine user authentication may differ for Subscribers at an organization.
Also starting April 30, 2012, all new FedLine Web FedCash Services Subscribers will be issued FedLine security tokens, and all new FedLine Web Check Services Subscribers will be issued digital certificates, unless the Subscriber has other services that require a FedLine security token. Additionally, these changes will be applied if change requests are received or are being processed for current FedCash Services and Check Services Subscribers after April 30, 2012.
Additionally, a new Certification Practice Statement is in effect for FedLine Web and FedLine Advantage® credentials issued on or after April 30, 2012. This statement describes the policies and practices of the Federal Reserve Banks’ Services Certificate Authority (FRBs’ Services CA). More information can be found on the Operating Circulars page.
One of our longer-term enhancements includes the migration of all FedLine Subscribers to a FedLine security token to access Federal Reserve Bank Services, which is how the majority of our customers authenticate to FedLine today.
New Subscriber Security Authorization for FedLine Web: Today for Certain Services
User ID and password credential type:
New Subscriber Security Authorization for FedLine Web: Effective April 30, 2012 for Certain Services
FedLine security token and passphrase1 or Digital certificate2
EUAC's Role
EUACs will be responsible for managing changes and verifying Subscribers’ authorization at their organization throughout their Subscribers' transition to the upgraded FedLine authentication. The authentication changes will not have any impact on your services or access levels.
For questions about the upcoming changes, please call the Customer Contact Center at (888) 333-7010, Option 1.
Steps to Prepare for EUACs
Follow the steps below to prepare your organization for FedLine User Authentication Enhancements
Step 1 Sign up for EUAC Self-Service
Having access to EUAC self-service will help streamline and facilitate the user authentication enhancements for your organization. The “Subscriber and Roles Report”, available via the EUAC Center, can aid you in identifying your organization’s Subscribers and better understanding who in your organization will be impacted by the changes. Additionally, effective April 30, 2012, the “Event Tracker Report” will now provide credential issuance and maintenance activity information in real-time. This enhancement will help you monitor the changes to your Subscribers’ authentication. The “Subscriber and Roles Report” will also provide real-time information detailing Subscribers’ service access.
To sign-up for EUAC self-service, please review the information available at the EUAC Self-Service Setup page.
Step 2 Review and update your EUAC and Subscriber profile/access information if necessary
It is important to ensure that your organization’s list of EUACs and Subscribers, and their respective contact information is current and complete. Important credential components and information will be sent to the mailing addresses and email addresses we have on file. To make changes to EUAC profiles and/or access, please complete an EUAC Form The “Subscriber and Roles Report” can assist you in identifying your organization’s Subscribers and can be downloaded from the EUAC Center. If a Subscriber no longer needs access, his/her access should be removed. To remove or update a Subscriber’s access, complete the Subscriber Request Form.
Step 3 Review the Latest Hardware and Software Requirements and customer documentation
The most current versions of all FedLine Web documents are available via the EUAC Center. Additionally, the hardware and software requirements for FedLine Web are available on FRBservices.org. Having the most current documentation and understanding the hardware and software requirements for FedLine Web is integral to ensuring that your organization has accurate information related to technical updates.
Step 4 Confirm compatibility with FedLine security tokens
Ensure that your organization is able to accommodate the use of a FedLine security token or the use of a digital certificate on computers that connect to FedLine Web.
