Customer Communications by District

The Federal Reserve Banks communicates frequently with customers regarding new services and operational changes; below you can find letters to customers by district.

If you do not find the communications you are looking for, please try the listing of customer communications by product.

Browse by District

Federal Reserve Bank of Atlanta
June 29, 2011 Updated - Additional Details about the Transition of FedCash® Services to a Cash Depot in Nashville on August 1, 2011 (PDF)
June 7, 2011 2011 Independence Day Holiday Schedule (PDF)
June 1, 2011 Updated - Important Reminder About the Transition of FedCash Services to a Cash Depot in Nashville (PDF)
Apr. 29, 2011 Customer Support numbers for customers in the Sixth District affected by severe weather
Mar. 30, 2011 Updated - Important Reminder About the Transition of FedCash Services to a Cash Depot in Nashville (PDF)

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Federal Reserve Bank of Boston
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Federal Reserve Bank of Chicago
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Federal Reserve Bank of Cleveland
Dec. 12, 2011 Transition of FedCash® Depot Services Operator in Louisville (PDF)
Oct. 3, 2011 Important Reminder about Transition of FedCash® Depot Services to a Third-Party Operation in Pittsburgh (PDF)
Sep. 1, 2011 Transition of FedCash Depot Services to a Third-Party Operation in Pittsburgh (PDF)

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Federal Reserve Bank of Dallas
May 24, 2011 Important Reminder About the Transition of FedCash Services to a Cash Depot in San Antonio (PDF)
April 25, 2011 FedCash Services – Important Reminder About the Transition of FedCash Services to a Cash Depot in San Antonio (PDF)

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Federal Reserve Bank of Kansas City
Sep. 1, 2011 FedCash Services – Changes to Daily Carrier Run Procedures for Richmond and Kansas City Customers (PDF)

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Federal Reserve Bank of Minneapolis
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Federal Reserve Bank of New York
May 31, 2011 Change in Transportation for New York Paper Depositors (PDF)

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Federal Reserve Bank of Philadelphia
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Federal Reserve Bank of Richmond
Jan. 3, 2012 2012 Holiday Ordering Schedule (PDF)
Nov. 18, 2011 2011/2012 Holiday Ordering Schedule (PDF)
Sep. 1, 2011 FedCash Services – Changes to Daily Carrier Run Procedures for Richmond and Kansas City Customers (PDF)

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Federal Reserve Bank of St. Louis
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Federal Reserve Bank of San Francisco
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