Federal Reserve Bank of Boston Check Contacts

Check Adjustments Contacts

Contact Phone Number
General Information/Adjustments (800) 541-3506
David L. Plasse
Vice President		 (860) 627-1502
Faxes (General Faxes Only*)
*Important note: do not use this fax number to submit Adjustment Request forms or DTFs 		(860) 627-1562

Check Services Contacts

Contact Phone Number
Check Customer Service (860) 627-1572
David L. Plasse
Vice President		 (860) 627-1502
Kevin Rivard
Assistant Vice President and Operations Manager		 (860) 627-1539
Nancy Moisuk
Customer Service		 (860) 627-1572
Michael Cascia
Senior Supervisor - Reconcilement 		(860) 627-1587
Theresa Saletnik
Senior Supervisor - Production		 (860) 627-1572 ext.1586
Lynn Tamsin
Coordinator Receipt/Dispatch 		(860) 627-1529
Carol Jennings
Senior Analyst 		(860) 627-1510
Susan Cohn
Operations Analyst - Quality Control/Float 		(860) 627-1563
Shammi Prasad
Operations Analyst - Transportation/Billing 		(860) 627-1594
Angela Babella
Operations Analyst - Sort Pattern/Payor Bank Services		 (860) 627-1509

Check 21 Service Initiation

Canadian Check Service (Off-site Link)

(800) 447-7205

(800) 283-2830
Evening/Night Shift Operations, General Calls (860) 627-1534
Foreign Check Service (800) 729-9800

Check 21 Customer Contacts

Contact Phone Number and Email
Check 21 Help Desk (800) 762-0713
Dave McDonnell
Senior Account Executive Check 21 Product Specialist		 (617) 973-3302
dave.mcdonnell@bos.frb.org

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