Federal Reserve Bank of Chicago Check Contacts

Contact Phone Number
Chicago Midway and Des Moines Customer Service
8 a.m. - 4 (M-F) Central Time 		(708) 924-8940
  To report current day only non-delivered or misrouted cash letters.
(Note: All non-delivered MCL credits are automatically reversed the following business day.)
  To speak with a check customer service agent.
  To leave a non-critical message such as requests for copies of advices.
  To hear current day information pertaining to your cash letter delivery or deposits and other information pertaining to check processing.
Cleveland Check Customer Service
The Cleveland Fed's check customer service help desk provides support to check customers in the Indianapolis and Detroit territories. 		(800) 929-2435
Large Dollar Return Item Notification
6:30 a.m. – 4:30 p.m. (M – F) Central Time		 (800) 929-2435, Option #2