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Federal Reserve Bank of Kansas City Check Contacts

Kansas City

Hours: 8:00 a.m. - 5:00 p.m. CT Monday through Friday

Contact Phone Number
Checks Customer Service Unit (800) 591-8019
Billing/Customer Service Fax (214) 922-5456
Return/Retrieval Requests Fax (214) 922-6497
Manager (214) 922-5470

Denver

Contact Phone Number
Checks Customer Service Unit (800) 410-1694
Local (303) 572-2480
Return/Retrieval Requests Fax (303) 572-2669
Supervisor (800) 333-1020 Ext. 2488

Oklahoma City

Hours: 8:00 a.m. - 5:00 p.m. CT Monday through Friday

Contact Phone Number
Checks Customer Service Unit (800) 591-8019
Billing/Customer Service Fax (214) 922-5456
Return/Retrieval Requests Fax (214) 922-6497
Manager (214) 922-5470

Omaha

The Chicago Fed's check customer service provides support to customers served by the Chicago Midway and Des Moines offices. These customers reside in the Chicago, Milwaukee, Peoria, Des Moines and Omaha territories.

Hours: 7:00 a.m. - 4:30 p.m. CT Monday through Friday

Contact Phone Number & Email
Checks Customer Service (888) 372-2446
Return/Retrieval Requests Fax (515) 256-6139
On-line check.customerservice@chi.frb.org

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