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FedACH^® Back Office Conversion Resource Center

This resource center will help your institution and its customers learn more about Back Office Conversion (BOC). Following are links to valuable information, including the benefits of BOC, comparisons to other check-conversion options and templates for financial institutions, as well as links to other industry resources.

Check Conversion

• What is Back Office Conversion (BOC) and how does it work? provides an overview of BOC, a process flowchart and details of each step in the chart.
• What is Point-of-Purchase (POP) and how does it work? provides an overview of POP, a process flowchart and details of each step in the chart.
• What is Accounts Receivable Conversion (ARC) and how does it work? provides an overview of ARC, a process flowchart and details of each step in the chart.
• POP, ARC and BOC - A Comparison Chart (PDF) provides a high-level comparison of some of the similarities and differences between POP conversion, ARC and BOC.

Preparing for and Using BOC

• Benefits for Merchants (PDF) outlines the benefits merchants can realize in utilizing BOC.
• BOC Education and Ways to Streamline Transition (PDF) details steps institutions should take to educate internal staff and customers about BOC and includes links for more information.
• Preparing for a Successful BOC Implementation (PDF) outlines steps you can take to prepare for implementation of BOC.

Templates for Merchants and Financial Institutions

• Financial Institution Customer Letter to Help Educate About BOC (DOC) provides a template of a letter you can customize and send to your customers to help educate them about BOC.
• Sample Notification Language and Considerations for Originators (DOC) includes sample language and posting requirements you can provide to your Originators to serve as customer notification of BOC.

For more information about FedACH Services or BOC, visit the service offerings pages or contact your FedACH Sales Specialist.

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