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FedCash Services Online Resource Center
New Direction for FedCash® Services
Over the next few years we are embarking on a journey to upgrade the technology platform for delivering FedCash Services. By incorporating state of the art technological advances for the cash services industry, we will be in a position to deliver services more efficiently and provide you, our customers, with enhanced tools for monitoring the status of your deposits and orders, reconciling discrepancies and managing risk. In the process, we will standardize our service levels and cash handling processes and lay the groundwork for streamlining cash handling as the industry adopts some of these same tools. In addition, our customers will enjoy faster, more flexible access to information via the FedLine Web® access solution, as it becomes the exclusive channel to place orders and submit deposit notifications.
This resource center will help your institution learn more about the changes that will take place in the next few years. We will continue to add information regarding the transformation of FedCash Services so please continue to check back frequently for the latest news and updates. To help you do this, please be sure to bookmark this page and register to receive update messages as new information is posted.
The FedLine Web access solution will be the exclusive way you’ll place FedCash orders in the future. The FedLine Web access solution will continue to be enhanced to allow you to place recurring orders and receive messages on the status of your orders, including release date/ time.
This process will see the most significant changes. Notifying us of an incoming deposit, including information on the contents of each currency bag (or container) in the deposit and its associated barcode, will become a standard requirement across the Federal Reserve System. The FedLine Web access solution will help you process deposit notifications. Additionally, we will require that all incoming deposits be sent in pre-barcoded bags or containers, using a predetermined Federal Reserve Bank barcode standard.
The FedLine Web access solution will become a one-stop resource for information on the status of your deposits and orders and will provide drill-down capabilities to help you research difference information, including strap images. In addition, you will be able to submit disputes and claims online.