The Federal Reserve Banks and the U.S. Department of the Treasury, Bureau of the Public Debt offer the following education materials and online learning opportunities to help support use of Treasury Services.
This online training tool is useful for all financial institution employees who handle savings bond transactions. Students learn how to handle a wide variety of savings bond transactions, identify key areas on savings bonds, determine the value of a savings bond and become familiar with online and paper-based resources.
This reference guide for financial institutions cashing savings bonds describes procedures for verifying and documenting the identity of a customer redeeming U.S. Savings Bonds and lists acceptable forms of identification.
This publication is a reference guide for employees of financial institutions who handle savings bond transactions or answer related questions. This guide covers questions and provides instructions for handling most bond transactions. In addition, a quick reference guide and a sample outline for in-house training are provided as appendices.
The seminar training materials are ideal for personal bankers, tellers, customer service representatives, trainers and all other personnel who process U.S. Savings Bond transactions.
For more information about Treasury Services, visit the service offerings pages or contact your Treasury Retail Securities Site.
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©2008 Federal Reserve Banks


