Online Event Registration
Thank you for your interest in Federal Reserve Bank-sponsored events. To assist you with registering for an event, we have provided answers to the FAQs below. If you need additional assistance, please send an e-mail to EventRequest@chi.frb.org.
- If I have never registered for an event before, how do I begin?
- Why do I need to create an account?
- What steps do I follow to create an account?
- How often does the password expire?
- Can I use other Federal Reserve User IDs and passwords to register for events?
- Are there any requirements for my User ID and password?
- What should I do if I forget my User ID?
- What should I do if I forget my password?
- What is an ABA number?
- What should I do if my institution does not have an ABA number?
- What steps do I follow to register for an event?
- Can I register more than just myself for an event?
- Can I register for an event if it still has availability but the registration deadline has passed?
- How do I know if my registration is successful?
- How do I cancel a registration?
- What should I do if I am unable to register successfully?
- Who should I contact if I need more details about the event?
- Who should I contact if I need help with the Online Event Registration Tool?
Q: If I have never registered for an event before, how do I begin?
A: Before you can register for an event, you must first create an account for use within the Online Event Registration Tool. This is an independent account used for registering for Federal Reserve Bank-sponsored events only, and has no relation to any other Federal Reserve Financial Services accounts you may already have.
Q: Why do I need to create an account?
A: The Online Event Registration Tool requires that you create an account to capture your contact information so that you can manage your registrations in a convenient, self-service manner. Once your User ID and password are established for the Online Event Registration Tool, you can easily log in to register, track or manage your registrations. Your account also allows you to view a record of your past registration history.
Q: What steps do I follow to create an account?
A: Creating an account with the Online Event Registration Tool is quick and simple. To begin, simply follow these steps:
1) Click the “create an account” link located above the events listing on events.frbservices.org (see screen shot below).
2) You will be taken to a Create an Account form to input your name, institution name, nine-digit ABA number, address, e-mail address, etc. The last field on the form pertains to a User ID. You should create your own individual User ID for use only with the Online Event Registration Tool. There is a limit of 10 numbers, letters or characters. You will use this User ID to log in every time you register for a new event or manage your account. Therefore, please keep track of your User ID for future event registrations. Click the “Add” button when you have completed the Create an Account form.
3)You will be taken to a Registrant Login screen. In the top field your User ID will be pre-populated and in the second field you should enter the word “password.” Click “LOG IN” to continue.
4) You will now be taken to the Password Maintenance screen where you will create a new password for your account. Enter the word “password” in the “Enter old password” field. Follow the suggested tips for creating a strong password mentioned in the text above the password fields. Enter your new password for your account in the second field then repeat it in the third field (see screen shot below). Please keep track of your password for future event registrations.
Click the "UPDATE" button and your account will now be created. You will be automatically logged in to the Online Event Registration Tool and you will now be able to register for any available events on FRBservices.org.
Q: How often does the password expire?
A: Passwords expire every 90 days. If you log in to the Online Event Registration Tool and your password has expired, you will be taken automatically to the Password Maintenance screen and prompted to change your password (see screen shot above).
Q: Can I use other Federal Reserve User IDs and passwords to register for events?
A: No. You must select a unique User ID and password for yourself before you can register for any events on events.frbservices.org. This account is not related to any other accounts you may have with the Federal Reserve Banks.
Q: Are there any requirements for my User ID and password?
A: Yes. The User ID has a limit of 10 spaces, numbers, letters and special characters. To avoid duplicating a User ID selected by another registrant who might have used a common name (i.e. John Smith), choose a User ID that is as unique as possible. The password should be eight to 12 characters in length using a combination of upper and lower case alpha, numeric and special characters. Do not use words that appear in the dictionary, your name, family names or personal information.
Q: What should I do if I forget my User ID?
A: If you forgot your User ID, you can request that it be e-mailed to you by contacting the Event Contact listed in the Detail page, which can be reached by clicking the “Detail” link to the right of the event listing (see screen shot below).
The Event Contact information can be found at the bottom of the Detail page (see screen shot below).
Q: What should I do if I forget my password?
A: Click on the “Forgot your User ID or Password?” link located right above the events listing on events.frbservices.org (see screen shot below).
You will be taken to the Retrieve User ID and Password screen to provide your User ID (see screen shot below). Your password will then be e-mailed to you.
A: An ABA number is a unique nine-digit number assigned by the American Bankers Association to identify each financial institution. NOTE: An institution’s ABA number is also commonly known as its Routing Transit Number (RTN).
Q: What should I do if my institution does not have an ABA number?
A: If your institution is, for instance, a banking association and has not been assigned an ABA number, or if you do not know your institution’s ABA number, enter the first six digits of your business telephone number (area code and three next digits) followed by three zeros (i.e. 314821000). Ensure that you enter nine digits in the field. Do not include parentheses or spaces.
Q: What steps do I follow to register for an event?
A: Once you have created an account and logged in from events.frbservices.org, you may register for any available events. Simply follow these steps:
1) To register, locate your desired event from the event listings (the events are grouped together by topic and listed by event date and time). When found, click the “Register” link to the right of the listing (see screen shot below) and you will be taken to the events details page.
2) After reviewing the event details, click the “Continue” button to continue the registration process. The next page will prompt you to select the person from your institution you wish to register. If you are registering yourself, select “Me” from the dropdown box (see screen shot below).
3) Click “Register” to continue the registration process. This will take you to a confirmation screen, which you should print for your records. To complete your registration, click “Continue”. Your registration will now be confirmed and you will receive a confirmation e-mail. NOTE: Your registration will not be confirmed if you do not click “Continue”.
Q: Can I register more than just myself for an event?
A: The Online Event Registration Tool has a function that allows you to simultaneously register yourself and as many colleagues as the event allows per institution. After logging in, click the “Register” link to the right of the selected event. The next page will display the event details. At the bottom of the page is a “# Additional seats needed” field if the event allows more than one registrant per institution (see screen shot below). Enter the number of registrants (including yourself) who plan on attending the event, in this field.
The next screen will allow you to choose colleagues from your institution, via a dropdown box, who have already created an account (see screen shot below). Once a selection has been made, click “REGISTER” to complete your colleague’s registration. You will be prompted to repeat this process until you fill the number of seats you requested in the previous screen. To register yourself, select “Me” from the dropdown box. To register a colleague who has not created an account, select “New Registrant” from the dropdown box and complete the Create an Account form by providing the colleague’s contact information.
Q: Can I register for an event if it still has availability but the registration deadline has passed?
A: You should contact the Event Contact to inquire whether you can attend an event after the registration deadline has passed. The Event Contact information can be found at the bottom of the Detail page, which can be reached by clicking the “Detail” link to the right of the event listing (see screen shot below).
The Event Contact information can be found at the bottom of the Detail page (see screen shot below).
Q: How do I know if my registration is successful?
A: A successful registration will result in an automatic confirmation e-mail sent to the registrant. If you have not received a confirmation e-mail upon completing your registration, contact the Event Contact listed on the Detail page, which can be reached by clicking the “Detail” link to the right of the event listing (see screen shot below).
The Event Contact information can be found at the bottom of the Detail page (see screen shot below).
Q: How do I cancel a registration?
A: To cancel a registration for an event, go to the Federal Reserve Bank events listing at events.frbservices.org and click the “Log in” link. You will be prompted to enter your User ID and password. You will then be logged in and can select from a variety of self-service functions at the top of the events listing. Click the “Cancel a registration” link (see screen shot below).
The next page will display all confirmed registrations for future events made on your account. Locate the event you wish to cancel and click the “Withdraw” link (see screen shot below).
You will then be prompted to confirm the withdrawal to complete the process. To confirm the withdrawal, click the “WITHDRAW” link on the withdrawal confirmation page (see screen shot below).
After clicking the “WITHDRAW” link you will be taken back to the main Federal Reserve Bank Events page, where you can chose to further manage your event registrations, register for additional events or log out to end your session. You will receive a cancellation e-mail shortly after you complete the cancellation process.
Q: What should I do if I am unable to register successfully?
A: If you do not receive a confirmation e-mail shortly after you complete your registration, or if your attempt to register was unsuccessful, contact the Event Contact via e-mail to confirm your registration. The Event Contact information can be found at the bottom of the Detail page, which can be reached by clicking the “Detail” link to the right of the event listing (see screen shot below).
The Event Contact information can be found at the bottom of the Detail page (see screen shot below).
Q: Who should I contact if I need more details about the event?
A: If you need more information or have questions about an event, contact the Event Contact via e-mail. The Event Contact information can be found at the bottom of the Detail page, which can be reached by clicking the “Detail” link to the right of the event listing (see screen shot below).
The Event Contact information can be found at the bottom of the Detail page (see screen shot below).
Q: Who should I contact if I need help with the Online Event Registration Tool?
A: If you need additional assistance, please send an e-mail to EventRequest@chi.frb.org.