Federal Reserve Financial Services is committed to providing the answers and information you need. Answers to many of our customers most frequently asked questions can be found using the links below.
If your question is not answered by the information provided on the site, My FedDirectorySM provides a comprehensive list of service and support contacts who can assist you.
Q: What type of transaction data does FedTransaction Analyzer provide?
A: The tool provides 18 months of Fedwire Funds Service data. In future releases, FedACH® Services data will be added as well as extended term Fedwire Funds data.
Q: In what formats is data available?
A: Data is available in either Microsoft® Excel 2007 worksheet or as a comma separated values (CSV) file format.
Q: How long are the reports stored?
A: Subscribers will be able to access copies of the last five reports that they generated using the FedTransaction Analyzer service, as well as the search criteria they used for each of them.
Q: Where can I find the data descriptions/glossary?
A:The Data Elements Glossary can be accessed by clicking the question mark link within the FedTransaction Analyzer tool.
Q: What are the prerequisites for FedTransaction Analyzer?
A: An institution must have a Federal Reserve Bank account, be a Fedwire Funds Service participant and have access to the FedLine Advantage Plus access solution.
Q: Is there a cost for FedTransaction Analyzer?
A: There is no charge for FedTransaction Analyzer for customers currently enrolled in the FedLine Advantage® Plus package. If a customer does not have FedLine Advantage Plus access prior to signing up for FedTransaction AnalyzerSM, FedLine Advantage Plus package fees will take effect at the start of the next billing period after the service is activated.
Q: I don’t have the 2007 Microsoft® Excel version. How can I download the report?
A: Reports can always be created as a CSV file which should work with any version of Excel.
Q: How can I get more transaction history?
A: The Federal Reserve Banks are planning to add more transaction history over time. An institution could also save its data and then add only the most recent transactions to a file it maintains.
Q: How do I look for potential outliers and exception transactions?
A: See your organization's compliance officer who can direct you to internal organization and external industry resources.
Q: I don’t see all the transactions associated with my bank. Who should I call?
A: Please call the Customer Contact Center at (888) 333-7010, option 1.
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