2013 Christmas Day Holiday Instructions

Cash Holiday Instructions

The Federal Reserve Bank will be closed on Wednesday, December 25, 2013 for the Christmas Day Holiday. Please refer to the instructions listed for your local office below.

First District

Boston

If your normal delivery day is Wednesday, December 25th, you will not receive your cash order prior to the holiday. If you need cash for the holiday, please order extra on the previous week.

If your normal delivery day is Thursday, December 26th, place your cash order one day earlier than your normal order day.

Contact: (617) 973-3816

Second District

New York

Orders placed on Tuesday, December 24, 2013 will be available for armored carrier pickup from the Federal Reserve Bank on Thursday, December 26, 2013.

Please contact your armored carrier to determine how delivery will be affected by this holiday, and adjust your order dates accordingly.

Contact: (866) 333-2274

Email: Cash.Services@ny.frb.org

Third District

Philadelphia

Federal Reserve Bank of Philadelphia's holiday schedule is posted on our website at the following link:

Philadelphia Holiday Schedule (PDF)

Fourth District

Cleveland, Pittsburgh, Buffalo

Attention cash order users! This message is in reference to the upcoming Holiday. The Federal Reserve Bank will be closed on Wednesday, December 25, in observance of the Christmas Day Holiday. If your currency and coin orders are normally picked up at the Federal Reserve on Wednesday, December 25, the alternate pick up day is scheduled for Tuesday, December 24, before the holiday. If you normally place your order on Tuesday, for Wednesday pick up, your order must be placed before your deadline on Monday, December 23. If you normally place your order on Wednesday, for Thursday pick up, you must place your order before your deadline on Tuesday, December 24.

Please contact your carrier directly regarding delivery schedules.

Thank you for your attention in this matter

Cleveland, Pittsburgh and Buffalo Contact: (216) 579-2274

Cincinnati, Columbus, Louisville

If your currency and coin orders are normally picked up at the Federal Reserve on Wednesday, December 25th, the alternate pick up day is scheduled for Tuesday, December 24th, before the holiday. To avoid a delay in receiving your shipment, please place your order before 1:00 p.m. EST no later than Monday, December 23rd.

Please contact your carrier directly regarding delivery schedules.

Cincinnati, Columbus and Louisville Contact: (513) 455-4241

Fifth District

Richmond, Baltimore and Charlotte

Richmond, Baltimore and Charlotte Holiday Schedule (PDF)

Sixth District

Atlanta, Birmingham, Miami, Nashville, New Orleans

If you have any questions regarding your order or ship dates, please contact our Customer Support Center and/or contact your armored carrier for delivery information.

Atlanta, Birmingham, Miami, Nashville and New Orleans Contact: (877) 553-9735

Jacksonville

Jacksonville Holiday Schedule (PDF)

Seventh District

Chicago, Detroit

Cash orders that would normally be picked up from the Federal Reserve Bank by your carrier on Wednesday, December 25, 2013 will need to be placed no later than 2:00 p.m. on Monday, December 23, 2013. These orders will be available for carrier pick-up on Tuesday, December 24, 2013.

You may wish to confirm your delivery date with your carrier.

Contact: 800-895-2627

Eighth District

Memphis, St. Louis

Memphis and St. Louis Holiday Schedule (PDF)

If you have any questions, contact Cash Operations at:

Memphis Contact: (901) 531-5114
St. Louis Contact: (314) 444-8327

Ninth District

Minneapolis, Helena

Orders placed by the order deadline on any weekday other than the holiday will be available for shipment on the following business day.

Minneapolis Contact: (612) 204-5223
Helena Contact: (406) 447-3931

Tenth District

Kansas City, Denver, Omaha, Oklahoma City

Due to the upcoming holiday, you may need to change the day that you normally order currency and coin. This will ensure that we process your order in a timely manner. Please contact your armored carrier to determine how delivery will be affected by the holiday and adjust your order dates accordingly. If you have any questions, please contact your servicing Fed at the telephone number listed below.

Kansas City Contact: (800) 333-6818
Denver Contact: (800) 379-5313
Oklahoma City Contact: (214) 922-6815*
Omaha Contact: (800) 333-6818**
*Serviced by FRB Dallas
**Serviced by FRB Kansas City

Eleventh District

Dallas, El Paso, San Antonio, Houston

Please be aware that your normal order or ship day may be affected by the holiday. Orders must be placed before 2:00 p.m. two business days prior to your expected delivery date. To obtain information about your cash order delivery schedule, please contact your armored carrier. If you have any questions, please contact your servicing Fed at the telephone number listed below.

Dallas Contact: (214) 922-6815
El Paso Contact: (915) 521-5279
Houston Contact: (713) 483-3634
San Antonio Contact: (713) 483-3634*
* Serviced by Houston Branch

Twelfth District

San Francisco, Los Angeles, Portland, Salt Lake City, Seattle, Phoenix

This holiday will affect ordering deadlines for currency and coin placed with Twelfth District offices. Orders placed on Tuesday, December 24, 2013, before 12PM in your servicing FRB’s time zone, will be available for armored carrier pickup from the Federal Reserve Bank on Thursday, December 26, 2013.

If you have any questions, please contact Customer Support at (888) 339-3506.

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