FedPhone®

FedPhone is an automated voice response system that provides customers with access to select services and service information via a touch-tone telephone.

Discover how FedPhone can benefit your organization

  • Ability to submit simple requests and receive information from the Federal Reserve Banks via any phone
  • Ability to access general information and transaction status in a self-service manner
  • Accessible to authorized individuals in your organization from any phone at any location
  • Complimentary contingency method for some FedLine Web® applications.
  • Services currently available via FedPhone include:
    • FedACH® Participant Directory (This service is accessed directly by consumers; no setup is necessary)
    • FedACH Returns and Notifications of Change
    • FR-ETA Tax Payment Verification (This service is accessed directly by consumers: no setup is necessary)
  • End User Authorization Contact (EUAC) Self-Service provides FedPhone EUACs the ability to add and delete subscribers and request subscriber reports.
    Review self-service usage instructions for FedPhone EUACs.

To start using this service, visit FedPhone Setup or contact your account executive.