FedPhone^®

Please see the recent announcement (PDF) regarding the discontinuation of the FedPhone Service. FedPhone is an automated voice response system that provides customers with access to select services and service information via a touch-tone telephone.

Discover how FedPhone can benefit your organization

• Ability to submit simple requests and receive information from the Federal Reserve Banks via any phone
• Ability to access general information and transaction status in a self-service manner
• Accessible to authorized individuals in your organization from any phone at any location
• Complimentary contingency method for some FedLine Web^® applications.
• Services currently available via FedPhone include:
  • FedACH^® Participant Directory (This service is accessed directly by consumers; no setup is necessary)
  • FedACH Returns and Notifications of Change
• End User Authorization Contact (EUAC) Self-Service provides FedPhone EUACs the ability to add and delete subscribers and request subscriber reports.
  Review self-service usage instructions for FedPhone EUACs.
• Federal Reserve Consumer Help (FRCH) (This service is accessed directly by consumers; no setup is necessary.)

To start using this service, visit FedPhone Setup or contact your account executive.