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Alert

September 22, 2017 3:18 PM Eastern Time

FedCash® Services – Intermittent Difficulty Placing FedCash orders in FedLine Web® access solution  (more)

Affected Areas: FedCash, FedLine Web

September 22, 2017 1:58 PM Eastern Time

FedCash® Services – Operational Disruption at the Puerto Rico Cash Depot Serviced by the Federal Reserve Bank of New York  (more)

Affected Areas: FedCash

General Notifications

September 18, 2017 6:00 PM Eastern Time
Severe Weather Update for Federal Reserve Financial Services Customers

The Federal Reserve Banks are closely monitoring weather conditions in the Atlantic and preparing to take action, as needed, to maintain the highest possible level of access to our services. Unless otherwise noted, Federal Reserve Financial Services will continue normal operations.

For detailed updates and information, please refer to the Service Status section of FRBservices.org or the website for your local Federal Reserve district.

Preparation for potential Severe Weather Situation

For a complete list of customer support contacts for your institution, please visit My FedDirectory®. You may wish to print a hard copy of this list in case of power or Internet disruptions. Contact your designated customer support area(s) for any questions or concerns or if you anticipate experiencing a disruption.

Customers should reference the National Business Continuity Guide on FRBservices.org for additional information on preparing for contingency situations.

September 13, 2017 6:33 PM Eastern Time
Guidance on Packaging and Depositing Currency Contaminated by Hurricane Irma

If you have currency that has been contaminated by flood waters resulting from Hurricane Irma, you are encouraged to deposit that currency with the Federal Reserve at your earliest convenience.

Please view the posted communication for more information and guidance on packaging and depositing contaminated currency.

September 07, 2017 6:43 PM Eastern Time
Guidance on Packaging and Depositing Currency Contaminated by Hurricane Harvey

If you have currency that has been contaminated by flood waters resulting from Hurricane Harvey, you are encouraged to deposit that currency with the Federal Reserve at your earliest convenience.

Please view the posted communication for more information and guidance on packaging and depositing contaminated currency.

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