Customer Communications by District

The Federal Reserve Banks communicates frequently with customers regarding new services and operational changes; below you can find letters to customers by district.

If you do not find the communications you are looking for, please try the listing of customer communications by product.

Browse by District

Federal Reserve Bank of Atlanta

Date Communication Title
Sep. 25, 2017 Jacksonville Branch of the Federal Reserve Bank of Atlanta is converting to a new internal cash transactional system (PDF)
Sep. 13, 2017 Guidance for Depositing Excess Currency Ordered During Hurricane Irma (Non-Contaminated Currency Only) (PDF)
Aug. 23, 2017 2017 Holiday Currency Special Ordering Information for the Miami Branch of the Federal Reserve Bank of Atlanta (PDF)
Jun. 29, 2017 Atlanta Office of the Federal Reserve Bank of Atlanta is converting to a new internal cash transactional system (PDF)
Jun. 5, 2017 New Orleans Branch of the Federal Reserve Bank of Atlanta is converting to a new internal cash transactional system (PDF)
May 8, 2017 2017 Hurricane Season Preparation and Contact Information (PDF)
Oct. 14, 2016 Jacksonville: Guidance on Packaging and Depositing Currency Contaminated by Hurricane Matthew (PDF)

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Federal Reserve Bank of Boston

Date Communication Title
Sep. 8, 2017 Federal Reserve Bank of Boston is converting to a new internal cash transactional system (PDF)
Jan. 11, 2017 Discount Window Seasonal Credit Program (PDF)
Dec. 7, 2016 Discount Window Seasonal Credit Program (PDF)

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Federal Reserve Bank of Chicago

Date Communication Title
Jul. 17, 2017 Chicago Office of the Federal Reserve Bank of Chicago is converting to a new internal cash transactional system (PDF)
Jun. 12, 2017 Detroit Branch of the Federal Reserve Bank of Chicago is converting to a new internal cash transactional system (PDF)
Jan. 11, 2017 Discount Window Seasonal Credit Program (PDF)
Dec. 7, 2016 Discount Window Seasonal Credit Program (PDF)

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Federal Reserve Bank of Cleveland

Date Communication Title
May 31, 2017 Federal Reserve Bank of Cleveland to transition its Accounting Support Services (PDF)
Apr. 10, 2017 Cleveland Office of the Federal Reserve Bank of Cleveland is converting to a new internal cash transactional system (PDF)
Feb. 06, 2017 Cincinnati Branch of the Federal Reserve Bank of Cleveland is converting to a new internal cash transactional system (PDF)

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Federal Reserve Bank of Dallas

Date Communication Title
Oct. 17, 2016 Houston Branch of the Federal Reserve Bank of Dallas is converting to a new internal cash transactional system (PDF)

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Federal Reserve Bank of Kansas City

Date Communication Title
Jun. 22, 2017 Kansas City Office of the Federal Reserve Bank of Kansas City is converting to a new internal cash transactional system (PDF)
Mar. 13, 2017 Denver Branch of the Federal Reserve Bank of Kansas City is converting to a new internal cash transactional system (PDF)
Jan. 11, 2017 Discount Window Seasonal Credit Program (PDF)
Dec. 7, 2016 Discount Window Seasonal Credit Program (PDF)

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Federal Reserve Bank of Minneapolis

Date Communication Title
Aug. 24, 2017 Helena Branch of the Federal Reserve Bank of Minneapolis is converting to a new internal cash transactional system (PDF)
Mar. 27, 2017 Minneapolis Office of the Federal Reserve Bank of Minneapolis is converting to a new internal cash transactional system (PDF)

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Federal Reserve Bank of New York

Date Communication Title
May 15, 2017 Federal Reserve Bank of New York's East Rutherford Operations Center (EROC) is converting to a new internal cash transactional system (PDF)

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Federal Reserve Bank of Philadelphia

Date Communication Title
May 1, 2017 Federal Reserve Bank of Philadelphia is converting to a new internal cash transactional system (PDF)
Jan. 17, 2017 Seasonal Credit Program (PDF)

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Federal Reserve Bank of Richmond

Date Communication Title
Jun. 28, 2017 Effective September 1, 2017: Order deadline changing to 12:00 p.m. (PDF)
Feb. 9, 2017 Baltimore Branch of the Federal Reserve Bank of Richmond is converting to a new internal cash transactional system (PDF)
Oct. 14, 2016 Charlotte: Guidance on Packaging and Depositing Currency Contaminated by Hurricane Matthew (PDF)
Oct. 14, 2016 Richmond: Guidance on Packaging and Depositing Currency Contaminated by Hurricane Matthew (PDF)
Oct. 7, 2016 Richmond Office of the Federal Reserve Bank of Richmond is converting to a new internal cash transactional system (PDF)

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Federal Reserve of St. Louis

Date Communication Title
Jul. 31, 2017 The St. Louis Office of the Federal Reserve Bank of St. Louis is converting to a new internal cash transactional system (PDF)

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Federal Reserve Bank of San Francisco

Date Communication Title
Jan. 11, 2017 FedCash® Services - Monitoring Winter Weather Conditions in the Portland, Oregon area (PDF)
Jan. 11, 2017 Discount Window Seasonal Credit Program (PDF)
Dec. 7, 2016 Discount Window Seasonal Credit Program (PDF)
Oct. 24, 2016 Federal Reserve Bank of San Francisco's Phoenix Processing Center is converting to a new internal cash transactional system (PDF)
Oct. 20, 2016 Los Angeles Branch of the Federal Reserve Bank of San Francisco is converting to a new internal cash transactional system (PDF)

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