Term Deposit Facility District Contacts

District Primary Contact Secondary Contact Early Withdrawal Contact
Atlanta CRM/Reserves
(888) 500-7390 (Option 4)
Velma Ross
(404) 498-8356
CRM/Reserves
(888) 500-7390 (Option 4)
Boston Jim Freeman
(617) 973-3954
Andrea Bynum
(617) 973-3037
Account Management Reserve Line
(800) 526-0338

Jim Freeman
(617) 973-3954
Chicago Reserves Unit
(877) 225-3086
Fax: (312) 322-6847
David Fuentes
(312) 322-8199

Anita Solis
(312) 322-5288
Reserves Unit
(877) 225-3086
Cleveland Ann Makohon
(216) 579-2416
Timothy Latham
(216) 579-2880

Susan Prior

(216) 579-3017

CRM toll-free number
(888) 719-4636
Ann Makohon
(216) 579-2416

Timothy Latham
(216) 579-2880

CRM toll-free number
(888) 719-4636
Dallas Martha Gorham-Leal
(713) 483-3108
Marissa Gonzales
(214) 922-5323

Reserve Management Division
(214) 922-5646
Reserve Management Division
(214) 922-5646
Kansas City Marsha Finn
(816) 881-2631
Customer Service
(888) 333-2898

Cindy Malbaff
(816) 881-2390
Customer Service
(888) 333-2898

Marsha Finn

(816) 881-2631

Cindy Malbaff
(816) 881-2390
Minneapolis Choua Yang
(612) 204-6258
Josh Olson
(612) 204-6754

Credit / PSR
(877) 837-8815
Credit / PSR
(877) 837-8815
New York Jessica Smith
(212) 720-1360
Denise Weist
(212) 720-7484
Tony LaRocca
(212) 720-8414

Jessica Smith
(212) 720-1360

Denise Weist
(212) 720-7484
Philadelphia Joseph Anastasio
(800) 372-2011
Glenn Fuir
(800) 372-2011
Joseph Anastasio
(800) 372-2011

Glenn Fuir
(800) 372-2011
Richmond Janet Banks
(704) 358-2146
Eric Lubamba
(704) 358-2133
Reserve Accounts Dept
(800) 621-9630
St. Louis Marissa Price
(314) 444-4775
Jennifer Detering
(314) 444-8645
Reserves Hotline
(314) 444-3779
San Francisco Freda Choi
(415) 974-2026
Marcos Centeno
(415) 974-3075
Freda Choi
(415) 974-2026

Marcos Centeno
(415) 974-3075

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