This is part of a series of communications that will provide information and resources on ways to help enhance and maintain your organization's business continuity plans for a variety of situations.
The Federal Reserve has consolidated its electronic mainframe applications into various sites. Complete back-up is available at each site to support electronic connections to critical applications, including FedACH Services. If a disruption to FedACH Services occurs, the Federal Reserve Banks will work to resume services as quickly as possible, but the processing of ACH files and the associated financial accounting entries may be delayed. To minimize the impact of a FedACH Services disruption, financial institutions are encouraged to familiarize themselves with the Federal Reserve’s FedACH business continuity plan.
In the event of a FedACH Services disruption, financial institutions should:
As highlighted in the 4th Quarter 2009 News from FedACH, a buddy bank relationship can allow your organization to connect to the Federal Reserve using another institution’s equipment and process your FedACH transactions in the event of an outage scenario or disaster situation at your institution’s location. For information on how to set up this type of relationship, please contact FedACH Central Operations Support at (866) 234-5681.
Customers may also request enrollment in the FedACH Services Electronic Notification Service (ENS) by contacting FedACH Central Operations Support at (866) 234-5681.
Financial institutions that use FedACH Services via FedLine Advantage, FedLine Direct or FedLine Command can participate in FedACH application contingency tests to help minimize the impact of a service outage. During these exercises, customers test their ability to reconcile and resume processing of their transactions following a FedACH application recovery simulation. To schedule a FedACH application contingency test, please complete a FedACH Services Test Request Form (Off-site Link). All requests must be received by noon, at least 48 hours prior to the desired test date.
To help better prepare your organization for a disruption, consider the following additional best practices:
For more information about FedACH Services contingency planning, including what to expect and how to respond to a FedACH Services disruption, please review the online FedACH® Services Business Continuity Guide. Also, the National Business Continuity Guide provides continuity information for all Federal Reserve products and services in the event of a service disruption. Look for more proactive steps to help ensure your payments resiliency in future FedFlash issues.
Address comments and questions to the Federal Reserve Bank Services Webmaster.
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