Early Savings Bond Redemptions Authorized for Areas of Puerto Rico Affected by Earthquakes

January 30, 2020

As a savings bond agent serving the areas of Puerto Rico affected by earthquakes, your institution is authorized to redeem Series EE and I paper savings bonds less than one year old presented during the months of January, February, and March 2020. Areas affected by the recent events are listed below. This authorization pertains not only to bond owners still residing in affected areas, but also to those who evacuated from those areas. You should not require evidence of hardship, but must continue to abide by guidelines in the Guide to Cashing Savings Bonds (PD P 0022), as well as savings bond processing instructions provided through FRBservices.org. This authorization will continue to an undetermined date.

Areas of Puerto Rico:

Adjuntas, Cabo Rojo, Corozal, Guanica, Guayanilla, Jayuya, Lajas, Lares, Maricao, Penuelas, Ponce, San German, San Sebastian, Utuado, Villalba, Yauco

Attached are tables showing redemption values of Series EE and I bonds less than one year old.

Replacement of missing or destroyed bonds for people in the affected areas will be expedited. Bond owners should include the word “DISASTER” on the front of envelopes containing completed and signed claim forms. Forms are available through the following website: www.treasurydirect.gov (Off-site).

A TreasuryDirect account holder in, or evacuated from, the affected areas can request a waiver of the minimum one-year holding period for savings bonds by sending an e-mail from within the account, briefly explaining the circumstances. If affected Treasury Direct account holders seek help from you because they do not have access to their Treasury Direct accounts, please obtain their names as well as contact information, including daytime telephone numbers, and pass this information along via e-mail to retailfrbhelpdesk@fiscal.treasury.gov.

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