FedCash® Services - Coin Allocation: Updates to FedCash Services via FedLine Web Access Solution

July 3, 2020

As previously communicated in June, Federal Reserve Banks began allocating available supplies of pennies, nickels, dimes, and quarters to ensure a fair distribution of our lower than normal coin inventories among all FedCash® Services customers.

On July 12, the Federal Reserve will implement several updates to the FedCash Services via the FedLine Web access solution in conjunction with coin allocation. Implementation will begin at 6:00 a.m. ET on and go through 6:00 p.m. ET on Sunday, July 12. During this time, the FedCash Services application will be unavailable for transactions. Changes described below will take effect on Monday, July 13.

Please note, there are no changes to coin order limits at this time.

“Place Order” screen will be updated to include each endpoint’s order limits

Users logging into the FedCash Services application on Monday July 13 will see their endpoint’s coin allocation limits displayed on the 'Place Order' screen. In addition, the limits will be displayed under each denomination field where users enter order values.

In addition, the following in-line validation will be added:

  • On the “Place Order” screen if the user enters a value that is over the limit for the selected endpoint in the denominations and totals fields, upon tabbing out the user will be presented with an error message. This user experience enhancement will be adding the errors in line (tabbing out) instead of the current behavior of receiving the error message when the user submits the request.

Order limits will be applied to file upload customers

The File Upload functionality in FedLine allows customers that place orders for a large number of endpoints to upload a spreadsheet with the list of their orders instead of manually entering these orders for each endpoint. You can learn more about FedCash File Upload here.

On June 15, the Federal Reserve implemented the order allocation limits within the FedCash application for users that do not use the File Upload feature. These users now receive a pop-up error message if their coin order amount exceeds the denomination-specific limit for their endpoint. On Monday, July 13, the Federal Reserve will apply similar functionality to File Upload users and will begin rejecting orders exceeding the limit via File Upload.

Any orders within the upload file that do not have errors or do not exceed the limits will be accepted. If any order exceeds the allocation amount in the upload file, the user will receive a message confirming the number of orders accepted and rejected, once file upload has been completed. For any rejected orders, the user will need to create a new file with only the rejected orders, add these rejected orders with the corrected order amounts, and upload the new file, or the rejected orders can be entered manually on the Place Order screen.

Note:

  • If the denomination(s) or total fields exceed the limits, the user will get the reject reason in the reject report. If the reject reason is over 1000 characters, it will be cut off at the 1000th character.
  • If any preceding validation checks fail, for example, invalid ship date, endpoint, combined total or office ABA, the user will be notified of those reject reasons first. After fixing these errors, the application will validate the denomination amounts against the limits and the standard increments.

Service and Support

If you have questions, please contact your local FedCash Services customer support or your Federal Reserve account executive.

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