September 13, 2017
To: Depository Institutions (DIs) Serviced by the Federal Reserve Bank of Atlanta and its Miami and Jacksonville Branches and the Federal Reserve Bank of Richmond’s Charlotte Branch, and their armored carriers
If you have currency that has been contaminated by flood waters resulting from Hurricane Irma, you are encouraged to deposit that currency with the Federal Reserve at your earliest convenience.
The Federal Reserve’s Operating Circular 2 includes specific procedures related to preparing contaminated currency deposits. Detailed information, including required advance notification to the depositing office and an instructional video on how to package contaminated currency, is available on the FRBservices.org website under Contaminated Currency and Coin. Deposits should be made using these contaminated currency guidelines to the extent possible. We encourage DIs to convey this information as appropriate to your customers to facilitate the expedient, safe acceptance of flood-damaged currency deposits.
If currency is in such poor condition that all Operating Circular 2 requirements cannot be followed, the deposit should meet as many of the Operating Circular 2 requirements as possible and then follow these procedures:
You are encouraged to deposit currency contaminated by Hurricane Irma as soon as possible.
The Federal Reserve can provide contaminated currency deposit bags to assist you with properly packaging your contaminated currency. To obtain bags, please contact the following:
Please note that supplies are limited to the amount needed for deposits for this event.
Cross-shipping fee waivers are being issued for the weeks of September 4 and September 11 for the following zones and sub-zones: Atlanta, Birmingham, Central Florida, Charleston, Jacksonville, Miami and Nashville.
As a reminder, the Federal Reserve does not accept deposits of contaminated coin. The Contaminated Currency and Coin page on FRBservices.org recommends consulting the CDC website (Off-site) for further information on decontaminating coin.
Please contact the Federal Reserve Bank of Atlanta’s Cash Services Support Line at P: (877) 553-9735 or the Federal Reserve Bank of Richmond’s Charlotte Branch Cash Services Department at P: (866) 418-5832 if you need assistance or additional information.