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Jacksonville Branch of the Federal Reserve Bank of Atlanta is Converting to a New Internal Cash Transactional System

September 25, 2017

To: Depository Institutions serviced by the Jacksonville Branch of the Federal Reserve Bank of Atlanta and their armored carriers

The Federal Reserve has recently implemented an upgrade to its cash processing systems, including the internal cash transactional system and the FedCash® Services via the FedLine Web® access solution.

Jacksonville Branch is Converting to the New Internal Cash Transactional System

The Jacksonville Branch of the Federal Reserve Bank of Atlanta will convert to the new internal cash transactional system beginning close of business on Friday, October 6, through Monday, October 9. The conversion will occur over the Columbus Day holiday weekend and should not interfere with normal business operations. Although we expect that the conversion will not impact our ability to provide Cash Services to our customers, it may cause some initial slowdown of service as Federal Reserve Bank staff adapts to the new system.

New Look and Feel of Federal Reserve’s Cash Order Paperwork Beginning October 10

As part of this upgrade, the Federal Reserve has refreshed the look and feel of the paying manifest, the packing slip, and the shipping tag. The Jacksonville Branch will begin using the new documentation on Tuesday, October 10. A document (Off-site) highlighting the changes is available and can be printed and posted in your operations area. Please note that armored carrier personnel may require time to become familiar with the new documentation.

We appreciate your patience during this upgrade. Please let us know if you encounter any issues with the FedCash Services via the FedLine Web Solution. If you have questions, please contact the Jacksonville Branch Cash Services department at P: (877) 553-9735, Option 2.

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