September 28, 2017
To: Depository Institutions serviced by the Memphis Branch of the Federal Reserve Bank of St. Louis and their armored carriers
The Federal Reserve has recently implemented an upgrade to its cash processing systems, including the internal cash transactional system and the FedCash® Services via the FedLine Web® access solution.
The Memphis Branch of the Federal Reserve Bank of St. Louis will convert to the new internal cash transactional system beginning close of business on Friday, October 13, through Sunday, October 15. The conversion will occur over the weekend and should not interfere with normal business operations. Although we expect that the conversion will not impact our ability to provide Cash Services to our customers, it may cause some initial slowdown of service as Federal Reserve Bank staff adapts to the new system.
As part of this upgrade, the Federal Reserve has refreshed the look and feel of the paying manifest, the packing slip, and the shipping tag. The Memphis Branch will begin using the new documentation on October 16. A document (Off-site) highlighting the changes is available and can be printed and posted in your operations area. Please note that armored carrier personnel may require time to become familiar with the new documentation.
We appreciate your patience during this upgrade. Please let us know if you encounter any issues with the FedCash Services via the FedLine Web Solution. If you have questions, please contact the Memphis Branch Cash Services department at P: (800) 552-5132 ext 5315114.