Do you know what to do when a service issue occurs? Service disruptions and issues can derail operational tasks and plans, but the best way to prepare for moments like this is to ensure that you have an up-to-date plan. There are a few things that you can do today to make sure your institution is prepared for a service disruption.
Conduct regular staff training
Start your business continuity planning by making sure you have regularly scheduled trainings with staff and have printed resources readily available. These quick exercises can make a big difference in your institution’s preparedness. Conducting regularly scheduled training can help staff be confident in their ability to execute business contingency plans and develop strategy to work around service issues.
Visit the Federal Reserve Bank Service Status page
We have multiple resources available so you know exactly what to do in case there is a service disruption. You can stay informed 24/7 on the operational status of services provided by the Federal Reserve Banks by going to the Service Status page.
Bookmark important resources
Another page to bookmark is our Business Continuity Resource Center. This resource center is a one-stop shop for tips and best practices to keep your institution running smoothly before, during and after a service disruption. The resource center also features tutorial videos for using Service Status and quick links to business continuity guides for our service areas.
We have what you need to assist you with your business continuity planning, so start now to make sure you are prepared.