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Duplicate Entry (DUP) - Request to reverse/investigate a previous adjustment entry that appears to be a duplicate.
If you receive two adjustment entries from the Federal Reserve for the same transaction, submit an adjustment request to the Federal Reserve.
NOTE: The DUP ITYP does not apply to paid items or duplicate items charged in a cash/return letter. Refer to the PAID ITYP for this type of error.
Submit an Electronic Case or Adjustment Request Form. (PDF)
|Reporting Time Frame||Federal Reserve Bank Action|
|Within twenty business days of the most recent entry date||Same day entry - provided requirements are met.*|
|After twenty business days, but within one calendar year of the most recent entry date||Same day acknowledgement - Provided requirements are met.*
Entry after notification to the offsetting institution. Complete initial research within twenty business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in twenty business days.
For example, a copy of the statement showing the duplicated entries. The entry date and the Federal Reserve Bank's Sender Reference Number (SREF) for both entries are required.
|Field Name||Paper Form||FedLine CA1000 Message|
|Sender (SNDR)||Your institution's ABA #, name, street address, city, phone #, contact name and respondent's ABA # (if applicable)||Auto-fills with your 9-digit ABA #|
|Receiver (RCVR)||Receiving Federal Reserve Bank's name and/or ABA #||Federal Reserve Bank ABA # from drop-down list|
|Investigation Type (ITYP)||Duplicate Entry (DUP)||DUP|
|Request Type (MTYP)||Open (OPEN)||Auto-fills with OPEN|
|Amount (AMT)||Amount of the DUP entry|
|Request for Entry (ETYP)||Debit or Credit||DB or CR|
|Sender's Reference # (SREF)||Your institution's case # (max of 14 characters)|
|Original FRB Reference No. (RREF)||FRB case # (The SREF from the 2nd entry's advice)|
|Accounting Entry ID# (AID)||AID reference number from advice/accounting statement the 2nd (duplicate) entry|
(CNTC & TELE)
|N/A||Contact name and phone number|
|FCL & TCL||The Federal Reserve made an entry to your account
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
|The appropriate cash letter product code||3-character cash letter product code from the drop-down list|
|Comments (COM)||Description of request including the entry date, AID # and FRB case # from the original or 1st entry received|
|Cash Letter or Entry Date (CLED)||Date of the 2nd (duplicate) entry|
If the receiving Reserve Bank is the Federal Reserve Bank of Atlanta, electronic adjustment requests received by 6:00 p.m. ET with complete information. All other electronic adjustment requests received by 3:00 p.m. (receiving Federal Reserve Bank time) with complete information. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation.
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