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FedACH® System Quality Statistics

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FedACH Quality Measures ( % ) – Percent of for 2017 through third quarter

Activity Target Performance
ACH service availability (uptime)1 99.85 99.94
Transaction files processed and available timely2 99.50 99.78
Research and trace requests resolved timely3 99.90 99.91

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FedACH Quality Measures ( % ) – Percent of for 2016

Activity Target Performance
ACH service availability (uptime)1 99.85 99.98
Transaction files processed and available timely2 99.50 100.00
Research and trace requests resolved timely3 99.90 100.00

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FedACH Quality Measures ( % ) – Percent of for 2015

Activity Target Performance
ACH service availability (uptime)1 99.85 99.98
Transaction files processed and available timely2 99.50 99.99
Research and trace requests resolved timely3 99.90 99.96

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FedACH Quality Measures ( % ) – Percent of for 2014

Activity Target Performance
ACH service availability (uptime)1 99.85 99.98
Transaction files processed and available timely2 99.50 99.99
Research and trace requests resolved timely3 99.90 99.94

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FedACH Quality Measures ( % ) – Percent of for 2013

Activity Target Performance
ACH service availability (uptime)1 99.85 99.97
Transaction files processed and available timely2 99.90 99.99
Research and trace requests resolved timely3 99.90 99.98

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FedACH Quality Measures ( % ) – Percent of for 2012

Activity Target Performance
ACH service availability (uptime)1 99.85 99.99
Transaction files processed and available timely2 99.90 99.91
Research and trace requests resolved timely3 99.90 99.86

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For more information about FedACH Services, visit the FedACH Service pages or contact your FedACH Sales Specialist.

Notes

1time the ACH service was available

2online transaction files processed and delivered electronically by the scheduled delivery times

3 accounting and billing research requests and trace requests concerning ACH transactions or files responded to within 24 hours

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