Business Continuity Resource Center
Staying up-to-date on the best practices for business continuity is imperative to keep your institution running smoothly during a service disruption. Here are a few tips to keep you prepared before, during and after a service outage.
- Bookmark the Service Status page on FRBservices.org® to stay abreast of the operational status of Federal Reserve Bank Services.
- Maintain a current list of key personnel at your institution, including authorized individuals, to communicate with the Federal Reserve.
- Print business continuity guides and critical contact information list just in case you do not have access to your network.
- Host periodic training with your staff to make sure everyone is prepared if there is a service disruption.
- Once an issue has been resolved, clear your cache to ensure you can view and access the appropriate updates.
Service Status
Service Status is designed to keep you informed of the operational status of Federal Reserve Bank Services. Whether you need information on opening and closing times or you are looking for details regarding a disruption, Service Status is where you need to go. Watch the videos below to learn how to use this helpful tool.
- Be Prepared Before, During and After a Service Disruption (Off-site)
- General Notifications and Messages on Service Status (Off-site)
- How to Access and Navigate Service Status (Off-site)
Business Continuity Guides
During a disruption, Federal Reserve staff members work to ensure the highest possible level of service. Successful operations will require both coordination and cooperation between financial institutions and Federal Reserve staff. There are a number of procedures in place to ensure the resilience following a service disruption. It is important that your staff becomes familiar with the information provided in the business continuity guides to be prepare in the event of a disruption.
- Accounting Services Business Continuity Guide
- Check Services Business Continuity Guide
- FedACH® Services Business Continuity Guide
- FedCash® Services Business Continuity Guide
- FedLine® Solutions Business Continuity Guide
- Fedwire® Funds Service Business Continuity Guide
- Fedwire® Securities Service Business Continuity Guide
- National Settlement Service Business Continuity Guide
- Reserves Administration Business Continuity Guide
- Statistical Reporting Business Continuity Guide
- Treasury Services Business Continuity Guide
Relationship Manager Tips
Susan Bivens and Amy Paysour, two relationship managers, recently filmed a video focusing on their business contingency tips and Federal Reserve offerings to help get institutions prepared. Watch “Are you ready? Business continuity tips from relationship managers.”