Federal Reserve Financial Services (FRFS) announced the selection of Kim Robbins as its new Chief Payments Executive (CPE), effective Nov. 16, 2026. Robbins succeeds Mark Gould, who is retiring after more than three decades of service with the Federal Reserve System. In this role, Robbins will oversee a Federal Reserve portfolio of financial services that includes retail, wholesale, securities, and instant payment offerings across the United States.
Robbins currently serves as the first vice president and chief operating officer at the Federal Reserve Bank of Kansas City, where she oversees operations, risk, finance, people and culture, information technology and Treasury services. She brings more than a decade of payments leadership, including experience guiding both FRFS and the FedNow® Service, along with a 30-year career spanning payments, technology and retail.
To learn more about the announcement and hear from Kim Robbins, read the official press release.
