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Home/News/Fed360/Industry insights: Leaders share their perspectives on the FedNow® Service
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FedNow Service Industry Stories

Industry insights: Leaders share their perspectives on the FedNow® Service

FedNow Service

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April 15, 2026

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The FedNow Service Industry Stories hub highlights a variety of key learnings from industry leaders that underscore the benefits of instant payments. From interviews with payment executives to spotlights on cutting-edge use cases, read some of the latest features that illustrate the possibilities of the FedNow Service:

Real Talk: PNC Bank

Executive vice president and head of global payments, Sarah Billings, shares why PNC added the FedNow Service to their payment offerings and how it fits into their broader instant payment strategy.

Use Case Spotlight: Disaster Relief

Government agencies are sending instant disbursements via the FedNow Service, including disaster relief payments. Executives from three participating financial institutions underscore the impact of immediate disaster relief funds and what these transactions signal for those considering FedNow adoption.

Real Talk: Bank Independent

Bank Independent executives discuss how a customer‑first strategy drove their FedNow Service adoption and delivered immediate value to their community, as well as a competitive advantage for their bank.

Use Case Spotlight: Digital Wallets

With 58% of consumers now using digital wallets, the demand for convenient access to funds is clear. Discover how the FedNow Service is eliminating settlement delays and revolutionizing digital wallet functionality for providers and users alike.

Want to see the latest FedNow Service participant testimonials, Q&As and success stories? Visit the Industry Stories hub or sign up for FedNow News (Off-site) to get the latest updates.

Related Content

  • Seamless and customer-focused payments: PNC adds the FedNow Service to its offerings
  • How the FedNow Service is helping transform disaster relief payments: Insights from early adopters
  • Instant payments grow the impact of digital wallets

Current Issue

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Conference Connection: Advancing payment innovation at fall 2026 events

Education and Resources

Conference Connection: Advancing payment innovation at fall 2026 events
U.S. Currency Program now producing nonsequential $1, $2, $5, $20 straps

Cash

U.S. Currency Program now producing nonsequential $1, $2, $5, $20 straps
New educational resources in Account Takeover Fraud Mitigation Toolkit

Risk Management

New educational resources in Account Takeover Fraud Mitigation Toolkit
FedNow® discount program: Accelerating the next wave of instant payment adoption

FedNow Service

FedNow® discount program: Accelerating the next wave of instant payment adoption
Streamline your ACH operations: A guide to FedACH® APIs

FedLine Solutions

Streamline your ACH operations: A guide to FedACH® APIs
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