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Home/Resources/Financial Services Resources/FedACH® Services Resources/Exception Resolution Service Quick Reference Guide (QRG)/Exception Resolution Service Case Types/Written Statement of Unauthorized Debit Copy (WSUD)

ACH Re­sources

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Written Statement of Unauthorized Debit Copy (WSUD)

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Case Type Description | Proper Usage

Written Statement of Unauthorized Debit Copy (WSUD) – Used by the originating depository financial institution (ODFI) to request the written statement of unauthorized debit from the receiving depository financial institution (RDFI).

If you need to send a WSUD, submit an exception request to the Federal Reserve Banks.

Information about Written Statement of Unauthorized Debit Copy (WSUD) Federal Reserve Banks’ case reporting time frames and actions.
IfThen the Federal Reserve Banks will
The Requestor is a Full-Service Participant* and the Responder is a Full-Service Participant or a Partial Service Participant* of the Exception Resolution ServiceSend a same day acknowledgement to the Requestor if received by 8:00 p.m. ET

Send a new exception case to the Responder
No response is received from the Responder after 10 business days from receipt of the requestSend a cancellation message to the Requestor and close the case
The Requestor receives a response and no action is taken by the Requestor after 10 business days from receipt of the responseClose the case
The Requestor is not a Full-Service Participant of the Exception Resolution ServiceSend a cancellation message to the Requestor and close the case
The Responder is not a Participating Bank of the Exception Resolution ServiceSend a cancellation message to the Requestor and close the case

*Refer to the General Notes section for the definitions of the Exception Resolution Service Participant roles.

Required Fields

Information about Written Statement of Unauthorized Debit Copy (WSUD) required field names
Field NameField Description
Case TypeThe investigation type that is being sent – WSUD.
Requestor ABAThe nine-digit routing number of the institution that is submitting the exception request to the Federal Reserve Banks.
Responder ABAThe nine-digit routing number of the institution that will receive the exception request from the Federal Reserve Banks.
Contact NameThe name of an individual who could be contacted regarding the submission of the exception request.
Telephone Number / ExtensionThe telephone number of the Requestor; to be used if there was a question regarding the exception request.
Reference NumberThe reference number assigned to the exception as it is known by the Requestor of the message.
Settlement DateThe date the entry was settled by the Federal Reserve Banks.
Effective Entry DateThe date provided by the Originator and used by the ACH Operator to determine the Settlement Date.
Originating DFIThe nine-digit routing number of the institution that originated the ACH entry.
Receiving DFIThe nine-digit routing number of the institution that received the ACH entry.
Trace NumberThe trace number assigned to the item, by the originator of the entry, involved in the exception request.
Entry AmountThe amount of the item that is the subject of the exception request.
Account NumberThe account number from the ACH entry.
Transaction CodeThe National Automated Clearing House Association (NACHA) transaction code.
Transaction TypeIdentifies the transaction type as a debit or credit entry.
Originator IDThe Originator’s ID from the batch header.
Originator NameThe Originator’s name from the batch header.
Sec CodeThe NACHA Standard Entry Class (SEC) code.

Optional ACH Transaction History Entry Lookup*

Field NameField Description
Settlement DateThe date an ACH transaction was settled in batch. If the Settlement date is keyed, the processing start and end date range will be automatically populated.
Processing Start DateThe date an ACH transaction was processed. Required if the settlement date is not entered as search criteria. If only the processing start date is keyed, a search will occur only on that date. To search using a date range, enter a Processing End Date as well.
Processing End DateRequired for a date range search. Enter the Processing Start and End date.
Trace NumberThe trace number assigned to the item, by the originator of the entry, involved in the exception request.
Account NumberThe account number from the ACH entry.
AmountThe amount of the item that is the subject of the exception request.
Originator NameThe Originator’s name from the batch header.
Originating IDThe Originator’s ID from the batch header.
To ensure accuracy of the exception case for an item processed by FedACH within two calendar years of the ACH entry date, the Requestor may perform an entry lookup to populate transaction information. The entry search criteria is below.

*The feature applies to cases created within the FedACH application and does not apply to cases submitted in a JavaScript Object Notation (JSON) file

Select a Case Type

  • Converted Check Copy (CCC)
  • General (GNRL)
  • Instant Payment General (IPGN)
  • Non-Receipt Claim (NRC)
  • ODFI Request for Return (ODRR)
  • Originator Contact Information (OCI)
  • Payment Trace Request (PTR)
  • RDFI Request for Late Return Acceptance (RDLR)
  • Request for Proof of Debit Authorization (RPDA)
  • Written Statement of Unauthorized Debit (WSUD)

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