Instant Payment General (IPGN)
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Case Type Description | Proper Usage
Instant Payment General (IPGN) – This Case Type may be used by FedNow Participants (both sending and receiving financial institutions) to communicate in relation to an exception that arises with respect to a message sent through the FedNow Service. It may not be used for any other purposes.
| If | Then the Federal Reserve Banks will |
|---|---|
| The Requestor is a Full-Service Participant* and the Responder is a Full-Service Participant or a Partial Service Participant* of the Exception Resolution Service | Send a same day acknowledgement to the Requestor if received by 8:00 p.m. ET Send a new exception case to the Responder |
| No response is received from the Responder after 10 business days from receipt of the request | Send a cancellation message to the Requestor and close the case |
| The Requestor receives a response and no action is taken by the Requestor after 10 business days from receipt of the response | Close the case |
| The Requestor is not a Full-Service Participant of the Exception Resolution Service | Send a cancellation message to the Requestor and close the case |
| The Responder is not a Participating Bank of the Exception Resolution Service | Send a cancellation message to the Requestor and close the case |
*Refer to the General Notes section for the definitions of the Exception Resolution Service Participant roles.
Required Fields
| Field Name | Field Description |
|---|---|
| Case Type | The investigation type that is being sent – IPGN. |
| Requestor ABA | The nine-digit routing number of the institution that is submitting the exception request to the Federal Reserve Banks. |
| Responder ABA | The nine-digit routing number of the institution that will receive the exception request from the Federal Reserve Banks. |
| Contact Name | The name of an individual who could be contacted regarding the submission of the exception request. |
| Telephone Number / Extension | The telephone number of the Requestor; to be used if there was a question regarding the exception request. |
| Reference Number | The reference number assigned to the exception as it is known by the Requestor of the message. |
Select a Case Type
- Converted Check Copy (CCC)
- General (GNRL)
- Instant Payment General (IPGN)
- Non-Receipt Claim (NRC)
- ODFI Request for Return (ODRR)
- Originator Contact Information (OCI)
- Payment Trace Request (PTR)
- RDFI Request for Late Return Acceptance (RDLR)
- Request for Proof of Debit Authorization (RPDA)
- Written Statement of Unauthorized Debit (WSUD)