Not Our Item (NOI)
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ITYP Description | Proper Usage
Not Our Item (NOI) — Used to request a credit entry for an item that was charged in a cash/return letter but the item does not bear the receiving institution’s routing number in the MICR line (for Forward Collection items) or endorsement area (for Return items) of the physical item or image or in the associated endorsement records for items received electronically.
If you discover a NOI, submit a NOI adjustment request to the Federal Reserve Bank.
NOTE: The NOI ITYP does not apply to “mismatched items” — items involving substitute checks (or images in an ANSI X9.100-187 (X9.37) image cash/return letter) where the routing number on the MICR line (or in the file) does not match the routing number on the imaged item. Refer to the NCH ITYP for this type of error.
Non-Cash Item (NCH) vs. Not Our Item (NOI) Job Aid (PDF)
Your Action
Preferred Method — Submit an Electronic Case or Adjustment Request Form (PDF).
Reporting Time Frame and Federal Reserve Bank Action
| Reporting Time Frame | Federal Reserve Bank Action |
|---|---|
| Within 20 business days of the cash/return letter date. | Same day entry — Provided requirements are met.* |
| After 20 business days, but within one calendar year of the cash/return letter date. | Same day acknowledgement – Provided requirements are met.* No entry. Provide source information and advise the requesting institution to deal directly with the offsetting institution. Respond to request within 20 business days. |
Required Attachments
A legible copy of the front and back of the item.
Optional Method
Send item to the Federal Reserve Bank of Atlanta (Processing) using a NOI cash/return letter. Source information showing where the item was received (charged by the Federal Reserve Bank (FRB), including FRB Office, Cash Letter Date and FRB item sequence number (ISN) is required.
The original item or a “sorter ready” photocopy (i.e. indemnified photocopy (Forward Collection) or notice in lieu of return photocopy (Return) in a properly prepared carrier) is required.
| Reporting Time Frame | Federal Reserve Bank Action |
|---|---|
| Within 20 business days of the cash/return letter date. | Normal Federal Reserve Bank collection/return process provided required information is received with the NOI cash/return letter. |
| After 20 business days, but within one calendar year of the cash/return letter date. | No entry. Send the cash/return letter and item(s) back to the depositor. |
Required Fields
| Field Name | Paper Form | FedLine CA1000 Message |
|---|---|---|
| Sender ABA (SNDR) and Contact Information | Your institution’s ABA number, Name, Street Address, City, State, Contact Telephone Number (TELE), Contact Name (CNTC) and Respondent’s ABA number (if applicable) | Auto-fills with your institution’s 9-digit ABA number. Contact Name (CNTC) and Contact Telephone Number (TELE). |
| Receiver ABA (RCVR) | Receiving Federal Reserve Bank’s name and/or ABA number | Auto-fills with the Federal Reserve Bank’s ABA number 061000146 |
| Case Investigation Type (ITYP) | Not Our Item (NOI) | Not Our Item (NOI) |
| Message Type (MTYP) | Open (OPEN) | Open (CA1000) |
| Case Amount (AMT) | Amount of the NOI | Amount of the NOI |
| Entry Type (ETYP) | Credit (CR) | Credit |
| Sender Reference Number (SREF) | Your institution’s case number (max of 14 characters) | |
| From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) | The Federal Reserve sent the cash/return letter to your institution FCL – Federal Reserve Bank’s ABA number TCL – Your institution’s ABA number | |
| Product Type (PROD) | The appropriate cash letter product type corresponding to how the item was received; Forward (FWD) or Return (RTN) | The appropriate cash letter product type from the drop-down list corresponding to how the item was received; Forward (FWD) or Return (RTN) |
| Attachment | Attachment | Upload File |
| Cash Letter or Entry Date (CLED) | Date of the cash/return letter | |
| Cash Letter Total (CLT) | Cash/return letter total in which the requested item is contained | |
| Tape Total (TT) | Tape/bundle total in which the requested item is contained | |
| Sequence Number (SEQ) | The Federal Reserve Bank’s item sequence number (ISN) | |
| Item Before Amount (IBEF) | Dollar amount of the item listed on the cash/return letter detail listing before the requested item. If the requested item is the first item, then enter .00. | |
| Item After Amount (IAFT) | Dollar amount of the item listed on the cash/return letter detail listing after the requested item. If the requested item is the last item, then enter .00. | |
*Same Day Entry/Acknowledgement Requirements
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.
Select an Error Type
- Disposition (DISP)
- Duplicate Entry (DUP)
- Encoding Error (ENC)
- Entry in Error (ERR)
- Entry in Error (ERR) Claim of Damage
- Information Request (INFO)
- Late Return Claim (LC)
- Late Return Disclaimer (LR)
- Listed Not Enclosed (LNE)
- Missing Cash/Return Letter (MCL)
- Non-Cash Item (NCH)
- Non-Receipt of Cash/Return Letter Credit (MCL)
- Not Our Item (NOI)
- Original or Sufficient Copy Request (OSCR)
- Paid Item (PAID)
- Photo in Lieu (PIL)
- Photocopy Request (PREQ)
- Remote Deposit Capture (RDC) Item
- Source of Receipt (SOR)
- Unauthorized Electronically Created Item (UECI)
- Unauthorized Remotely Created Check (URCC)
- Warranty/Indemnity Claim (WIC) or Electronically Created Item (ECI)
- Wrong Payee Credited (WPC)
Retired Investigation Types
The following investigation types (ITYPS) have been retired and are no longer in use as an ITYP. Refer to each ITYP for action steps should the need arise to report the error condition or service request.