FedPayments® Manager for the Fedwire® Funds Service via The FedLine Advantage® Solution Frequently Asked Questions
1. Are all ISO® 20022 messages supported in the FedPayments Manager – Funds application?
Only certain ISO 20022 messages are supported in the FedPayments Manager – Funds application as noted below:
| ISO 20022 Messages | Manually Create | Import/Export |
|---|---|---|
| Business Application Header (head.001) | No – Application adds the BAH | Yes |
| Customer Credit Transfer (pacs.008) | Yes | Yes |
| U.S. Treasury Tax Payment (pacs.008) | Yes | Yes |
| Financial Institution Credit Transfer (pacs.009) | Yes | Yes |
| Cover Payment (pacs.009) | No | Yes |
| Payment Return (pacs.004) | Yes | Yes |
| Return Request and Response (camt.056, camt.029) | Yes | Yes |
| Drawdown Request and Response (pain.013, pain.014) | Yes | Yes |
| Investigation Request and Response (camt.110, camt.111) | Yes | Yes |
| Fedwire Funds Payment Status (pacs.002) – positive or negative acknowledgements | No – Application displays the status of the message | No – Status provided via Import Results page |
| Payment Status (pacs.028) – previously sent value message or previously sent drawdown request | No – Application displays the status of the message | Yes – Only for previously sent pain.013 |
| System messages (admi.002, admi.004, admi.006, admi.007, admi.011) | No | No |
| Account Reporting (camt.060, camt.052) | No – Application provides Account Balance Report and Activity Report | No |
2. Are there any separate requirements for the import/export feature?
The format specifications for the FedPayments Manager – Funds import/export file align to the Fedwire Funds Service ISO 20022 usage guidelines. Thus, you need to format your import file the same way you format a Fedwire Funds Service message to be sent via the FedLine Direct Solution. Each individual message within the import file needs to include a technical envelope, business application header and ISO 20022 message. For example, each customer credit transfer message in the import file needs to have a technical envelope, business application header and the pacs.008 message.
Please view the Import/Export Overview of Changes webinar recording (Off-site) on the Fedwire Funds Service ISO 20022 Education section of the Federal Reserve Bank Webinars page, and reference the Import Messages Quick Reference Guide and Export Messages Quick Reference Guide on the FedLine® Training page.
3. Where can we find the training materials for the FedPayments Manager – Funds application in the ISO 20022 format?
Training materials are available via the “Help” link within the FedPayments Manager – Funds application (under “General” in the left navigation).
Important Note: To access the “Help” link, you will need to be a subscriber to the FedPayments Manager – Funds application, which is only available through the FedLine Advantage solution. An End User Authorization Contact (EUAC) for the FedLine Advantage Solution must submit a Subscriber request via the EUAC Center in FedLine® Home for each individual who will be authorized to access the FedLine Advantage FedPayments Manager – Funds application.
4. We primarily use the FedLine Direct Solution for our wires, but we use the FedPayments Manager – Funds application via the FedLine Advantage Solution as a backup. If we need to use the FedPayments Manager – Funds application in a contingency, are we able to view our incoming and outgoing messages that were processed over the FedLine Direct Solution?
No. The FedPayments Manager – Funds application is unable to display any of the messages that have been processed via the FedLine Direct Solution.
5. We primarily use FedLine Direct for our wires, but we use the FedPayments Manager – Funds application via the FedLine Advantage Solution as a backup. What type of outgoing messages can we send manually using the FedPayments Manager – Funds application?
You can only manually create and send outgoing Customer Credit Transfer (pacs.008), Financial Institution Credit Transfer (pacs.009), Drawdown Request (pain.013) and Investigation Response (camt.111) messages. If you need to send other messages, you will need to use the import feature of the FedPayments Manager – Funds application.
6. The EndToEndID is required in most forms – what do I put here and what is it used for?
This is equivalent to tag {4320} Reference for Beneficiary in the former FAIM format. This information is provided to help the beneficiary/creditor reconcile the payment. You can include “Not Provided” to meet the requirements if this is not provided by your customer.
7. How does the Funds Supervisor credentialed role update the controls in the Processing Options (e.g., Held by Supervisor, dollar value limits, restrict non-U.S. BICS, import/export feature)?
Please refer to the Processing Options Quick Reference Guide available in the “Help” link within the FedPayments Manager – Funds application (under “General” in the left navigation) that provides additional details about the various settings. Please note: Only the Funds Supervisor can update any settings in the Processing Options that can be found under “Tool & Preferences.” Changes made to the Processing Options will impact future messages. Please work with your End User Authorization Contact (EUAC) to identify who has this role at your institution.
8. When using the Create Payment Return (pacs.004) feature, why are all the parties and agents blank and not pre-populated like in the former FAIM format?
A payment return is a new value message, and the parties and agents should reflect their involvement in the return payment, not their role in the original value message that is being returned.
9. Can you clarify when we should be using the optional Organization or Private Identification section?
This Organization and Private Identification is purely optional. It is sufficient under our message format requirements to identify the Debtor (originator) and/or Creditor (beneficiary) with a name and postal address. However, if you want to provide additional information about the Debtor or Creditor, you can use this section.
Organization Identification radio button:
- This is the default radio button for this optional section.
- You can provide additional information about the organization (e.g., BIC or LEI associated with the corporation) but please note that this is not required.
Private Identification radio button:
- If you use this section, please note that there are required fields you must include.
- If you do not plan to use this section, ensure that your radio button is defaulted back to the Organization Identification radio button; otherwise, you will receive an error.
10. Why are there red asterisks for the Date of Birth, City of Birth, and Country of Birth in the Private Identification section when this is optional?
The Private Identification section is optional; however, if you decide to use this section to provide additional information about the party (individual), then all three fields (i.e., Date of Birth, City of Birth and Country of Birth) are required. If you do not plan to use this section, ensure that your radio button is defaulted back to the Organization Identification radio button; otherwise, you will receive an error.
11. Is the “Mark for Correction” feature eliminated?
The “Mark for Correction” feature is available for manual entry forms only. To reduce complexity, and given low usage, this feature will no longer be supported for import/upload of outgoing messages.
12. What is the retention period for FAIM messages?
The FedPayments Manager – Funds application retains a rolling 15 months of data. Past FAIM Messages will no longer be available once the retention period ends in October 2026. The Past FAIM Messages link will be removed as part of the November 2027 release.
13. How do we send tax payments?
Please refer to the Manually Create U.S. Treasury Tax Payments Quick Reference Guide in the “Help” link in the application (under “General” in left navigation) or the EFTPS handbook that provides guidance on how you should properly complete tax payments.
Electronic Federal Tax Payments System – Financial Institution Handbook (Off-site, PDF) (eftps.gov > Help & Information > Downloads)
14. Where can we find more information about the roles and responsibilities of Funds subscribers (e.g., Funds Transfer Specialists, Funds Supervisor, Funds Manager)?
Please refer to the Access Levels Quick Reference Guide available in the “Help” link (under “General” in the left navigation) that outlines the roles and responsibilities of all Funds subscribers. To set up an individual’s access to the FedPayments Manager – Funds application, please work with your End User Authorization Contact (EUAC) to submit a Subscriber request via the EUAC Center in FedLine® Home. At a minimum, institutions should have two Funds Transfer Specialists and one Funds Supervisor.
15. Where can we find information about the Audit Log feature in the FedPayments Manager – Funds application?
Please refer to the Audit Log Quick Reference Guide available in the “Help” link (under “General” in the left navigation) for details.
16. How do we address the “T100” technical error when using the import/upload feature?
When you receive a “T100” technical error, this means your message did not meet the Fedwire Funds Service format requirements. You can test the message in the MyStandards Readiness Portal (be sure to mask your data) to see your errors, fix them and re-upload into the FedPayments Manager – Funds application. Please review the MyStandards Readiness Portal section of the FAQ on how to use this tool.
17. Will the “Create Payment Return” button be available for past messages?
The “Create Payment Return” button will be available for both current and past business days. Please note that when you use this feature, the Instructing Agent and Instructed Agent of the original payment will be flip-flopped, and the Original Basic Information will be pre-populated in the pacs.004 form. It is the responsibility of the sender to enter the Return Chain information to ensure that the parties/agents reflect their roles in the payment return.
18. We use the FedPayments Manager – Funds application via FedLine Advantage. How do we verify nonvalue messages like a drawdown request (pain.013)?
This verification feature is available in the Processing Options/Verification tab. Please work with an individual with a Funds Supervisor credentialed role to enable this feature. Once this feature is enabled, all outgoing nonvalue messages will require verification.
Templates Questions
1. Do you have any resources to help us create templates in the ISO 20022 format?
The following documents are available via the Help link within the FedPayments Manager – Funds application (under General in the left navigation):
- FedLine Advantage Training slide deck
- Templates Quick Reference Guide
- Access Levels Quick Reference Guide
2. Can you explain the difference between the pacs.009 and pacs.008 when creating templates?
Please refer to the following guidance to determine the correct message type:
- If all parties are financial institutions, you should create a pacs.009 Financial Institution Credit Transfer message.
- If at least one party is a non-financial institution, you should create a pacs.008 Customer Credit Transfer message.
Also review the FedLine Advantage Templates Mapping Guide that is available via the Help link within the FedPayments Manager – Funds application (under General in the left navigation).
3. How do I know which message fields are required when creating templates?
When creating templates, have the template and appropriate outgoing message form open side-by-side so you can see which elements are required (shown with a red asterisk). You can also review the FedLine Advantage Templates Mapping Guide that is available via the Help link within the FedPayments Manager – Funds application (under General in the left navigation).
4. How do we test and validate that our ISO 20022-formatted templates work?
You can test your ISO 20022-formatted templates in the DIT2 test environment. In the Outgoing Messages page, click the Create Message button, then select the template you want to test. Refer to the FedPayments Manager – Funds Manually Create Messages Quick Reference Guide for additional information.
Training Questions
1. We create wires manually in the FedPayments Manager – Funds application. What resources are available on the new screens?
All FedPayments Manager – Funds application training materials are available via the Help link within the FedPayments Manager – Funds application (under General in the left navigation). When you click the Help link you will be directed to the FedLine® Training page.
Important Note: To access the Help link, you will need to be a subscriber to the FedPayments Manager – Funds application, which is only available through the FedLine Advantage solution. An End User Authorization Contact (EUAC) for the FedLine Advantage Solution must submit a Subscriber request via the EUAC Center in FedLine Home for each individual who will be authorized to access the FedLine Advantage FedPayments Manager – Funds application.
2. We use the import/export feature in the FedPayments Manager – Funds application. What training is available on the changes to these features?
There are some changes to these features with the ISO 20022 implementation that occurred on July 14, 2025. Please view the Import/Export Overview of Changes (Revised – February 2024) (Off-site) webinar recording that provides an overview of the changes for the import/export feature on the Fedwire Funds Service ISO 20022 Education section of the Federal Reserve Bank Webinars page.