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Home/Financial Services/FedNow® Service/Industry Stories/Real Talk with FedNow® Users

Fed­Now Ser­vice

  • About the FedNow Service
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Real Talk with FedNow® Users

In these conversations, participating financial institutions and service providers showcase the benefits of the FedNow Service for their business priorities and customers, members or end users.


06/03/2026

AdventHealth Credit Union

AdventHealth Credit Union onboarded and went live on the FedNow Service network in a record-setting five days. Learn how their speedy implementation led to steady instant payment volume and sparked new ideas to expand their capabilities.

READ MORE about AdventHealth Credit Union
Veronica Gurmendi – AdventHealth Credit Union

03/13/2026

Bank Independent

Bank Independent executives discuss how a customer‑first strategy drove their FedNow Service adoption and delivered immediate value in their community, as well as a competitive advantage for their bank.

READ MORE about Bank Independent
Kelly Burdette & Adam Letson – Bank Independent

02/10/2026

PNC Bank

Sarah Billings discusses PNC’s strategic approach to instant payments and the value of adding the FedNow Service to their suite of payment options.

READ MORE about PNC Bank
Sarah Billings PNC Bank

12/17/2025

Alaska Air Group Credit Union

Alaska Air Group underscores the importance of enabling both send and receive capabilities when onboarding to the FedNow Service and the difference this makes for its members.

READ MORE about Alaska Air Group Credit Union
Dan Hein and Shannon Jennings of Alaska Air Group Credit Union

12/17/2025

Citizens Alliance Bank

Citizens Alliance describes the ease of onboarding to the FedNow Service and the instant payment use cases that are helping its customers resolve their urgent payment needs.

READ MORE about Citizens Alliance Bank
Amber Johnson of Citizens Alliance Bank

3/26/2025

GESB Sheet Metal Workers Federal Credit Union

GESB Sheet Metal Workers FCU discusses their decision to enable their members to both send and receive instant payments and how they leverage the FedNow Service to find operational efficiencies for their small team.

READ MORE about GESB Sheet Metal Workers Federal Credit Union
Michele Mihal of GESB Sheet Metal Workers

MSU Federal Credit Union

Learn about one credit union’s commitment to offering services that meet their members’ unique needs, the decision to provide instant payments through the FedNow Service and use cases driving instant payment volume.

READ MORE about MSU Federal Credit Union
Nicole Dilts of MSU Federal Credit Union

10/4/2024

Aptys Solutions

Aptys executives discuss how financial institutions of all sizes can embrace instant payments and how financial institutions connected to the FedNow Service have been able to grow instant payment volume over time.

READ MORE about Aptys Solutions
Picture of Eric Dotson and Sheri Jonathan of Aptys Solutions

8/28/2024

INB

Learn how INB makes in-demand services like instant payments readily available to its customers.

READ MORE about INB
Picture of Jamie Singer and Mark Donovan of INB

7/22/2024

1st Source Bank

Executives discuss how 1st Source leverages the FedNow Service to drive business goals and deliver value to customers.

READ MORE about 1st Source Bank
Picture of Andrea Short and Jim Hum of 1st Source Bank

5/1/2024

First Citizens State Bank

Learn about the FedNow Service onboarding journey, use cases most relevant to First Citizens’ customers, and how the longstanding financial institution continues to modernize its payment offerings to best serve the community.

READ MORE about First Citizens State Bank
Picture of Nate Parrish of First Citizens State Bank

3/20/2024

Finzly

Finzly discusses instant payment trends, use cases gaining traction in the market, and key takeaways from customers that are live on the FedNow Service.

READ MORE about Finzly
Picture of man standing with arms folded, Booshan Rengachari

2/20/2024

Tyfone

Learn how Tyfone supports community-based financial institutions and how the FedNow Service fits into its digital offerings.

READ MORE about Tyfone
Picture of Marcell Kin of Tyfone

1/24/2024

HawaiiUSA Federal Credit Union

HawaiiUSA shares what drove their early FedNow Service adoption and the impact instant payments has on credit unions and their members.

READ MORE about HawaiiUSA Federal Credit Union
Picture of Scott Young of HawaiiUSA FCU

12/11/2023

Alacriti

Alacriti discusses the early implications of the FedNow® Service for its clients, and how these banks and credit unions are integrating instant payments into their payment offerings.

READ MORE about Alacriti
Picture of Mark Majeske of Alacriti

11/2/2023

DailyPay

DailyPay offers insights related to earned wage access and how instant payments can propel this offering.

READ MORE about DailyPay
Picture of Rob Nardelli of Daily Pay

10/12/2023

Treasury

Learn how the FedNow Service supports the long-term vision of federal financial management.

READ MORE about Treasury
Picture of Dave Lebryk of Treasury

8/2/2023

U.S. Bank

U.S. Bank discusses the impact of the FedNow Service launch and how real-time payments benefit its business and customers.

READ MORE about U.S. Bank
Picture of Lianna Muller of U.S. Bank

7/5/2023

Salem Five Bank

Learn more about what instant payments implementation through the FedNow Service means for Salem Five’s customers and evolving payments innovation across the industry.

Read More about Salem Five Bank
Picture of Rob Ames, Salem Five Bank

5/30/2023

Star One Credit Union

Star One discusses the benefits of early FedNow Service adoption and their organization’s passion for fostering collaboration across the industry.

READ MORE about Star One Credit Union
Picture of Minal Guta, Star One Credit Union

4/25/2023

Bryant Bank

Read about instant payments adoption at Bryant Bank and across the broader industry.

READ MORE about Bryant Bank
Picture of David Long, Bryant Bank

3/30/2023

Freedom Bank

Learn how one FedNow Pilot Program participant is establishing a foundation for instant payments at Freedom Bank.

READ MORE about Freedom Bank
Woman stands in front of FedNow logo, Blayne Furey of Freedom Bank

2/16/2023

Peoples National Bank

Read how one Peoples National Bank is working do drive FedNow Service implementation across the organization.

READ MORE about Peoples Nation Bank
Picture of Suzy Morris, Peoples National Bank

11/15/2022

Pidgin

Learn how Pidgin works to support community institutions and advocate for instant payments at a grassroots level, ensuring all financial institutions have access to instant payments.

READ MORE about Pidgin
Picture of Kevin Olsen, Pidgen

8/10/2022

BNY Mellon

BNY Mellon discusses how the FedNow Pilot Program enables them to provide corporate, fintech and financial institution clients access to the growing instant payments network on an accelerated timeline.

READ MORE about BNY Mellon
Picture of Andrew Haskell, BNY Mellon

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