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FedGlobal® Canada Service Setup

Thank you for choosing the FedGlobal Canada Service (Canada Connection®). We are ready to work with you to make this a smooth and easy transition. Following are the steps to take to streamline your implementation process, including contacts to help you with questions at any step along the way. Depending on the access solution and services to which you already subscribe, you may be able to omit several of these steps. Read the steps carefully to determine which apply to you. If you need advice or assistance at any step of the process, consult your FedACH® Sales Specialist.

Step 1 – Select Service Options

The following links will help you determine what specific service features are right for your institution.

Step 2 – Assess Your Access Needs

Use the following links to determine which access solution provides the services/features your organization needs and the number and type of Subscribers who will need access to those solutions in your organization.

Step 3 – Review Rules and Regulations

Federal Reserve Financial Services use is governed by applicable Operating Circulars. In addition, the Board of Governors of the Federal Reserve System has responsibility for implementing certain laws pertaining to a wide range of banking and financial activities. The following apply to FedACH Services:

Operating Circulars

  • Operating Circular 4: ACH Items – governs clearing and settlement of commercial ACH credit and debit items
  • Operating Circular 5: Electronic Access – covers terms for electronically accessing Federal Reserve Financial Services

Regulations

  • Regulation E – primarily addresses consumer rights pertaining to electronic funds transfers
  • Regulation CC – includes regulations concerning availability of funds

NACHA's Operating Rules (Off-site)

Provides information regarding annual ACH rule changes, their operational impact and whether any software changes are required; includes a system of national fines; available through NACHA or your regional payments association

Uniform Commercial Code-Article 4 (Off-site)

Green Book(Off-site)

A comprehensive guide for institutions that receive ACH payments from the federal government and send payments (i.e., collections) to the federal government.

Step 4 – Review Setup and Processing Documentation

Implementation and user guides and other resources are available for your review to help you through the start-up process, as well as to help you use the service to its fullest potential.

FedGlobal Service Implementation Manual (PDF)

Provides a service overview and the implementation steps and technical requirements to participate in the Canada Service.

FedGlobal Frequently Asked Questions

Includes answers to the most commonly asked questions about the service.

Guide to a Successful FedGlobal Launch (PDF)

Provides an overview of steps you can take to streamline implementation of your FedGlobal Service.

Exchange Rate (FX) Information

Provides exchange rate information for international ACH transactions.

Step 5 – Review Hardware/Software Requirements and Internal Processes

Evaluate all internal software/hardware systems and compare to Federal Reserve Bank requirements to determine if changes are needed for a successful production cutover.

Step 6 – Complete Forms/Agreements

Now that you've determined your access solution, service feature and Subscriber needs, you can proceed to document all your decisions in the required forms.

Current FedLine customers:

  • An End User Authorization Contact (EUAC) with authority to manage access for FedACH Services should submit a Subscriber request via the EUAC Center within FedLine Home to give new Subscribers access or to modify current Subscribers' access to include the FedGlobal Canada Service. EUACs must define access levels for each FedACH Subscriber in your organization.
  • Otherwise, your organization must first submit a modified EUAC Form (PDF) to authorize your EUAC to manage access for FedACH Services.

Questions? Contact the Customer Contact Center

New FedLine Customers:

Questions? Contact the Customer Contact Center

Step 7 – Schedule Testing and Production Date

  • A FedACH testing coordinator will contact you to schedule your organization's format and/or transaction testing. FedACH will also provide test scripts to use for testing forward and return payments with Canada.
  • Verify all your internal procedures are in place.

On the production cutover date, you should be ready to use the FedGlobal Canada Service.

Questions? Contact your FedACH Sales Specialist.

Step 8 – Congratulations! Begin using your new Federal Reserve Financial Services

You can begin using the FedGlobal Canada Service. The following links provide you even more education and information to ensure you are using Canada Connection to its fullest potential.

  • Use the Canada Connection promotional kit to market your service and encourage customer enrollment (templates are ready for your bank name or logo including brochures, posters, statement stuffers and website images.)

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