Industry voices
These videos offer in-depth discussions with FedNow® Service participants about the benefits and capabilities of instant payments.
December 2025 Town Hall Highlights: The Value and Impact of Instant Payments
Sarah Billings, executive vice president and group manager responsible for global payments at PNC Bank, joined Dan Gonzalez, vice president of FRFS customer relations, for a fireside chat highlighting the value and impact of instant payments.
Testimonials: Customers Share Their FedNow Service Stories
Three FedNow Service participants — ABNB Federal Credit Union, Cross River and Wells Fargo — discuss their unique paths to implementing instant payments, their experiences using the FedNow Service, and the roles their financial institutions play in transforming the instant payments landscape.
Discussion: Modern Treasury and Stewart Title on Instant Real Estate Transactions
Ani Narayan, product lead at Modern Treasury, and Bob Taylor, vice president of centralized escrow accounting at Stewart Title, reflect on the opportunities and use cases that leveraging instant payments through the FedNow Service can provide within the real estate industry.
July 2025 Town Hall Highlights: The Real-World Impact of Instant Payments on Local Communities
Stephanie Miracle, a FedNow client specialist, hosted a panel discussion with Amber Johnson of Citizens Alliance Bank along with Dan Hein and Shannon Jennings of Alaska Air Group Credit Union, highlighting the value and impact of instant payments.
February 2025 Town Hall Highlights: Instant Payments and Service Provider Partnership
Stephanie Miracle, FedNow client specialist, hosted a panel discussion with Michele Mihal of GESB Sheet Metal Workers FCU and Jason Greenwood of AMI Information Systems, highlighting how the credit union and its service provider leverage the FedNow Service to send instant transactions.
August 2024 Town Hall Highlights: Instant Payments and Real Estate Transactions
Jason Doshi, CEO and co-founder of paymints.io, a digital payment solution provider, joined Federal Reserve Financial Services’ Stephanie Miracle to discuss the relationship between instant payments and real estate transactions during a virtual FedNow Service town hall.
March 2024 Town Hall Highlights: Instant Payments and Fraud Management
Jim Hunt, division head of payment strategy at 1st Source Bank, and Ryan McNaughton, vice president of information technology at North American Banking Company, shared their financial institutions’ respective approaches to fraud risk management related to instant payments during a virtual FedNow Service town hall.
Demo: Instant Payments in Action
Star One Credit Union, one of Silicon Valley’s largest member-owned financial institutions, was among the first adopters of the FedNow Service. Minal Gupta, vice president of remote services for Star One, demoed how the financial institution puts instant payments into action during a virtual FedNow Service town hall.
The FedNow Service Has Launched: Reactions from Early Adopters
The FedNow Service, the Federal Reserve’s instant payments infrastructure, is now live. Watch this video to hear early adopters discuss why they are participating in the FedNow Service and what it means for their own organizations and consumer and business customers.