FedLine Web® Hardware and Software Requirements
Personal computers (PCs) used to access Federal Reserve Bank Services via the FedLine Web Solution must comply with the minimum hardware and software requirements outlined below.
- Microsoft® Windows® 10 is strongly recommended. Support is also provided for Windows 8.1.
- Microsoft Internet Explorer® 11 is required for accessing FedLine Web. Other browsers (e.g., Microsoft Edge, Google ChromeTM, Mozilla® Firefox®) and other versions of Internet Explorer are not supported for use with FedLine Web.
- Ensure that Compatibility View in Internet Explorer 11 is not enabled. For information about turning off Compatibility View, call the Customer Contact Center.
- Ensure that Enterprise Mode in Internet Explorer 11 is not enabled.
- Subscribers who are issued FedLine® security tokens must have the latest version of the Federal Reserve Bank-supplied FedLine security token client software installed. More information on FedLine security tokens can be found in our FedLine Security Token FAQs.
- Any PC used to access a FedLine Solution must meet the hardware requirements established by Microsoft for the selected operating system. Please note that the Federal Reserve Banks do not provide support for thin-client environments.
Other hardware requirements include:
- USB 2.0 compliant port
- Ethernet network adapter
- Microsoft Windows-compatible printer
- The following software is required for FedLine Web Subscribers:
- Adobe® Acrobat® or Adobe Reader® 10.0 or higher
- Anti-virus software
- Personal firewall software
- For Subscribers who are issued FedLine security tokens, Federal Reserve Bank-supplied USB token hardware and token client software
- The following network access is required for FedLine Web Subscribers:
Transmission Control Protocol (TCP)/Internet Protocol (IP) communications protocol utilizing port 80 (World Wide Web HTTP) and port 443 (HTTP protocol over Transport Layer Security/Secure Sockets Layer). The Federal Reserve Banks cannot provide any setup or configuration assistance to troubleshoot network access issues when using non-Federal Reserve Bank designated or provided equipment. This includes firewall and router configuration problems.
- The following certificate must be present in the Trusted Root Certification Authorities store to support Secure Sockets Layer (SSL) communications:
This certification authority certificate is shipped with Windows. If this certificate is not present in your Trusted Root Certification Authorities store, you can download it at https://www.entrust.com/resources/certificate-solutions/tools/root-certificate-downloads (Off-site).
- Entrust Root Certification Authority-G2, Expiration Year 2030
- Check 21 Subscribers using Axway Secure Client must ensure that they have a supported version of Secure Client.
Your organization can purchase Secure Client software directly from Axway utilizing the on-line portal (Off-site) that has been established for Federal Reserve Bank customers. For the specific hardware/software requirements related to this client, contact Axway.
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