Check Services Education
The Federal Reserve Banks offer the following education materials and online learning opportunities to help support use of our Check Services.
These live, interactive training sessions are led by a subject matter expert who will provide insight and resources to help you effectively resolve settlement discrepancies on checks that were processed or handled by the Federal Reserve Banks. Webinars on several topics will be launched throughout the year.
This section contains valuable resources on the Check Clearing for the 21st Century Act, or Check 21, including a legislative overview, as well as a review of the act and its impact on the industry.
Federal Reserve Financial Services New Customer/Employee Training
The Federal Reserve Financial Services New Customer/Training on-demand webcast series will provide an overview of the Federal Reserve Financial Services, a basic understanding of the Check Services we offer and contact and resource information for Check Services. Additionally, the on-demand webcasts will assist you in understanding how items are processed using our Check 21-enabled Services, image cash letters and return letters, and the possible exceptions that can occur.
Be sure to register for both webcasts in this series by visiting the Federal Reserve Bank Webinars page. Be sure to bookmark the page as a favorite for future reference. The webcasts are available for viewing at your convenience.
This resource center provides the background information and tools you need to use the Federal Reserve Banks’ international payments services. Visit this page for processing basics, industry rules, promotional resources and news articles that focus on FedGlobal® ACH Payments, foreign and Canadian check processing and international wire.