Mutilated currency is a note that has been damaged to the extent that one-half or less of the note remains, or its value is questionable and special examination by trained experts at the Department of the Treasury or the Bureau of Engraving and Printing (BEP) (Off-site) is required before any exchange is made.
Under regulations issued by the Department of the Treasury, mutilated United States currency may be exchanged at face value if:
– OR –
Any badly soiled, dirty, defaced, disintegrated, limp, torn or worn out currency note that is clearly more than one-half of the original note, and does not require special examination to determine its value, is not considered mutilated and should be included in your normal deposit.
The Federal Reserve DOES NOT accept deposits of mutilated currency. Mutilated currency must be sent directly to the BEP's Mutilated Currency Division (Off-site), with a letter stating the estimated value of the currency and an explanation of how the currency became mutilated, to the correct address below based on the shipping method.
If using the United States Postal Service (USPS), please use the following P.O Box and specific zip code:Bureau of Engraving and Printing (BEP)
If using a private carrier, please use the following street address:Bureau of Engraving and Printing
The best method to contact the BEP’S Mutilated Currency Division for information about pending cases is via their email address: firstname.lastname@example.org. You may call the BEP’s toll-free number (866) 575-2361, to obtain information on a mutilated currency claim.
If you believe the mutilated currency has also been contaminated, such that it may pose a health or safety risk, write the word “Contaminated “ on all internal packaging (not on the outside of the mailing container) and include a description of the contaminant, if known, in your letter to the BEP. For additional non-mutilated contaminated currency depositing information, please refer to the Contaminated Currency section.
Bent or partial coin is coin that has been bent or twisted out of shape, punched, clipped, plugged, fused, or defaced, but that can be identified as to genuineness and denomination. Bent or partial coin is not redeemable at face value; it is redeemable only at its bullion (metal) value as established by the Director of the U.S. Mint.
The Federal Reserve DOES NOT accept deposits of bent or partial coin.
Bent or partial coin must be sent to the U.S. Mint. You must complete a mutilated coin submission application prior to shipping the coin. For information on the submission application, including the shipping instructions, refer to the U.S. Mint’s Redemption Program Instructions (Off-site).
If you believe the coin has been contaminated, please refer to the Contaminated Coin section for information on decontaminating the coin. The Federal Reserve does not accept deposits of Contaminated Coin.