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Check Adjustments Quick Reference Guide (QRG)

Check adjustments quick reference guide provides up-to-date information on service levels, reporting time frames and general requirements for requesting check adjustments through the Federal Reserve Banks.

The Check Adjustments QRG provides up-to-date information on service levels, reporting time frames and general requirements for requesting check adjustments through the Federal Reserve Banks. This guide is designed to assist you in submitting adjustments requests for Forward Collection and Return Letter items as well as Government items. It also includes a section on General Notes; general, overall information regarding Forward Collection and Return Letter error types.

Since the Check Adjustments QRG is updated periodically, we encourage you to bookmark this page and refer to it frequently to be sure you have the most current guidelines and procedures for submitting check adjustments to the Federal Reserve Banks.

Forward Collection & Return Letter Error Types

Specific investigation types are found in this section.

General Notes

Includes general information regarding Forward Collection and Return Letter error types.

Check Adjustments Government Types

Includes information associated with Postal Money Orders, U.S. Savings Bonds and Treasury Checks.

Check Adjustments Tips

Read a few tips from our Check Adjustments Subject Matter Expert. This tips document includes Check Adjustments Case Submission Requirements for PAIDs (PDF) and Understanding a CA1100 (case open with entry) Message for a PAID (PDF).

For more information about check adjustment services, visit the Check Services pages.

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