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All Other Error Types

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Submit an Electronic Case to the Federal Reserve Bank or complete an Adjustment Request Form (PDF) and send to the Federal Reserve Bank of Atlanta. Use Investigation Type (ITYP) Entry in Error (ERR) and Entry Type (ETYP) Request for Information (RFI). Questions pertaining to adjustments for Savings Bonds should be directed to Customer Support at P: (877) 372-2457.

Information about all other error types reporting time frames, actions and required fields.
Reporting Time Frame Federal Reserve Bank Action
Within one calendar year
of the cash letter credit date.
Same day acknowledgement - If the receiving Reserve Bank is the Federal Reserve Bank of Atlanta, electronic adjustment requests received by 6:00 pm ET with complete information. For all other electronic request, acknowledge receipt of request on the same day if received by 3:00 pm (receiving Federal Reserve Bank time) with complete information.
Entry or resolution after research is completed.

For more information about check adjustment services, visit the Check Adjustments Services page.

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