All Other Error Types

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Your Action

Submit an Electronic Case to the Federal Reserve Bank or complete an Adjustment Request Form (PDF) and send to the Federal Reserve Bank of Atlanta. Use Investigation Type (ITYP) Entry in Error (ERR) and Entry Type (ETYP) Request for Information (RFI). Questions pertaining to adjustments for Savings Bonds should be directed to FedACH® and Check Services Customer Support at P: (877) 372-2457.

Disputes Regarding Adjustments

If you dispute the Fiscal Service’s determination of errors, you may submit an Entry in Error (ERR) adjustment request to the Federal Reserve. The Federal Reserve will contact Fiscal Service on your behalf and will either respond with a correcting adjustment entry or with additional information upon completion of research by Fiscal Service staff. Any further disputes after the completion of the ERR process will require direct communication with Fiscal Service.

Reporting Time Frame and Federal Reserve Bank Action

All Other Error Types reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within one calendar year
of the cash letter credit date.
Entry or resolution after research is completed, provided requirements are met.
  • All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day acknowledgment.
  • For all paper adjustment requests, acknowledge receipt of the request.