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Entry in Error (ERR) –Request to reverse/investigate an entry made in error.
If you receive an entry from the Federal Reserve that you believe to be in error, submit an adjustment request to the Federal Reserve.
NOTE: The ERR ITYP should not be used as a catch-all. If you are unable to determine which ITYP to use, call FedACH® and Check Services Customer Support at P: (877) 372–2457.
Submit an Electronic Case or Adjustment Request Form (PDF).
|Reporting Time Frame||Federal Reserve Bank Action|
|Within twenty business days
of the most recent entry date.
|Same day entry - provided requirements are met.*|
|After twenty business days, but within one calendar year
of the most recent entry date.
|Same day acknowledgement - provided requirements are met.*
Entry after notification to the offsetting institution. Complete initial research within twenty business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in twenty business days.
Attachments are generally not required, unless you are disputing an entry that requires documentation, such as an Encoding Error (ENC); in which case, a legible copy of the front and back of the item is required.
Refer to the Documents to Follow (DTF) Image/Archive Reference Guide and the Check Adjustments Tips: Verify electronic requests and /or supporting documentation were received by the Federal Reserve Banks for more information on DTFs.
|Field Name||Paper Form||FedLine CA1000 Message|
|Sender (SNDR)||Your institution's ABA &#, name, street address, city, phone #, contact name and respondent’s ABA # (if applicable)||Auto-fills with your 9-digit ABA #|
|Receiver (RCVR)||Receiving Federal Reserve Bank's name and/or ABA #||Federal Reserve Bank ABA # from drop-down list|
|Investigation Type (ITYP)||Entry in Error (ERR)||ERR|
|Request Type (MTYP)||Open (OPEN)||Auto-fills with OPEN|
|Amount (AMT)||Amount of the entry made in error|
|Request for Entry (ETYP)||Debit or Credit||DB or CR|
|Sender's Reference # (SREF)||Your institution's case # (max of 14 characters)|
|Original FRB Reference No. (RREF)||FRB case # (The SREF from the entry's advice)|
(CNTC & TELE)
|N/A||Contact name and phone number|
|FCL & TCL||The Federal Reserve made an entry to your account
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
|Product Class (PROD)||The appropriate cash letter product code||3-character cash letter product code from the drop-down list|
|Cash Letter or Entry Date (CLED)||Date of the entry|
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation.
The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.