Entry in Error (ERR)

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ITYP Description | Proper Usage

Entry in Error (ERR) – Used to request a credit or debit adjustment entry made in error be investigated and reversed.

If you receive an entry from the Federal Reserve that you believe to be in error, submit an adjustment request to the Federal Reserve.

NOTE: The ERR ITYP should not be used as a catch-all. If you are unable to determine which ITYP to use, call FedACH® and Check Services Customer Support at (877) 372–2457.

Your Action

Submit an Electronic Case or Adjustment Request Form (PDF).

Reporting Time Frame and Federal Reserve Bank Action

Entry in Error (ERR) reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within 20 business days
of the most recent entry date.
Same day entry - Provided requirements are met.*
After 20 business days, but within one calendar year
of the most recent entry date.
Same day acknowledgement - Provided requirements are met.* Entry after notification to the offsetting institution. Complete initial research within 20 business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in 20 business days.


Attachments are generally not required, unless you are disputing an entry that requires documentation, such as an Encoding Error (ENC); in which case, a legible copy of the front and back of the item is required.

Required Fields

Entry in Error (ERR) required fields for paper forms and FedLine messages.
Field Name Paper Form FedLine CA1000 Message
Sender ABA (SNDR) and Contact Information Your institution's ABA number, Name, Street Address, City, State, Contact Telephone Number (TELE), Contact Name (CNTC) and Respondent's ABA number (if applicable) Auto-fills with your institution’s 9-digit ABA number. Contact Name (CNTC) and Contact Telephone Number (TELE).
Receiver ABA (RCVR) Receiving Federal Reserve Bank's name and/or ABA number Auto-fills with the Federal Reserve Bank’s ABA number 061000146
Case Investigation Type (ITYP) Entry in Error (ERR) Entry in Error (ERR)
Message Type (MTYP) Open (OPEN) Open (CA1000)
Case Amount (AMT) Amount of the entry made in error
Entry Type (ETYP) Credit (CR) or Debit (DB) Credit or Debit
Sender Reference Number (SREF) Your institution's case number (max of 14 characters)
Receiver Reference Number (RREF) FRB's SREF from the entry's advice
From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) The Federal Reserve made an entry to your account
FCL - Federal Reserve Bank's ABA number
TCL - Your institution's ABA number
Product Type (PROD) The appropriate cash letter product type The appropriate cash letter product type from the drop-down list
Cash Letter or Entry Date (CLED) Date of the entry

*Same Day Entry/Acknowledgement Requirements

All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted.

All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.

Select an Error Type

Retired Investigation Types

The following investigation types (ITYPS) have been retired and are no longer in use as an ITYP. Refer to each ITYP for action steps should the need arise to report the error condition or service request.

Select an Error Type

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