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Entry in Error (ERR) ($0.01 or greater)

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ITYP Description | Proper Usage

Entry in Error (ERR) –Request to reverse/investigate an entry made in error.

If you receive an entry from the Federal Reserve that you believe to be in error, submit an adjustment request to the Federal Reserve.

NOTE: The ERR ITYP should not be used as a catch-all. If you are unable to determine which ITYP to use, call FedACH® and Check Services Customer Support at P: (877) 372–2457.

Your Action

Submit an Electronic Case or Adjustment Request Form (PDF).

Information about ERR reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within twenty business days
of the most recent entry date.
Same day entry - provided requirements are met.*
After twenty business days, but within one calendar year
of the most recent entry date.
Same day acknowledgement - provided requirements are met.*

Entry after notification to the offsetting institution. Complete initial research within twenty business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in twenty business days.

Optional Attachments

Unless you are disputing an entry that requires documentation, such as an Encoding Error (ENC), attachments are not required.

Required Fields

Information about ERR reporting field names, forms and FedLine messages.
Field Name Paper Form FedLine CA1000 Message
Sender (SNDR) Your institution's ABA &#, name, street address, city, phone #, contact name and respondent’s ABA # (if applicable) Auto-fills with your 9-digit ABA #
Receiver (RCVR) Receiving Federal Reserve Bank's name and/or ABA # Federal Reserve Bank ABA # from drop-down list
Investigation Type (ITYP) Entry in Error (ERR) ERR
Request Type (MTYP) Open (OPEN) Auto-fills with OPEN
Amount (AMT) Amount of the entry made in error
Request for Entry (ETYP) Debit or Credit DB or CR
Sender's Reference # (SREF) Your institution's case # (max of 14 characters)
Original FRB Reference No. (RREF) FRB case # (The SREF from the entry's advice)
Contact Information
(CNTC & TELE)
(FedLine only)
N/A Contact name and phone number
FCL & TCL The Federal Reserve made an entry to your account
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
Product Class (PROD) the appropriate cash letter product code 3-character cash letter product code from the drop-down list
Cash Letter or Entry Date (CLED) Date of the entry

*Same Day Entry/Acknowledgement Requirements

All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.

All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation.

Select an Error Type

Retired Investigation Types

As previously announced, the following investigation types are outdated and have minimal usage. As of May 22, 2017 they have been eliminated.

Select an Error Type

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