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Duplicate Entry (DUP)

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ITYP Description | Proper Usage

Duplicate Entry (DUP) - Request to reverse/investigate a previous adjustment entry that appears to be a duplicate.

If you receive two adjustment entries from the Federal Reserve for the same transaction, submit an adjustment request to the Federal Reserve.

NOTE: The DUP ITYP does not apply to paid items or duplicate items charged in a cash/return letter. Refer to the PAID ITYP for this type of error.

Your Action

Submit an Electronic Case or Adjustment Request Form (PDF).

Information about Duplicate Entry (DUP) reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within twenty business days
of the most recent entry date
Same day entry - provided requirements are met.*
After twenty business days, but within one calendar year
of the most recent entry date
Same day acknowledgement - Provided requirements are met.*
Entry after notification to the offsetting institution. Complete initial research within twenty business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in twenty business days.

Optional Attachments

For example, a copy of the statement showing the duplicated entries. The entry date and the Federal Reserve Bank's Sender Reference Number (SREF) for both entries are required.

Required Fields

Information about Duplicate Entry (DUP) reporting field names, forms and FedLine messages.
Field Name Paper Form FedLine CA1000 Message
Sender ABA (SNDR) Your institution's ABA #, name, street address, city, phone #, contact name and respondent's ABA # (if applicable) Auto-fills with your 9-digit ABA #
Receiver ABA (RCVR) Receiving Federal Reserve Bank's name and/or ABA # Federal Reserve Bank ABA # from drop-down list
Case Investigation Type (ITYP) Duplicate Entry (DUP) DUP
Message Type (MTYP) Open (OPEN) Auto-fills with OPEN
Case Amount (AMT) Amount of the DUP entry
Entry Type (ETYP) Debit or Credit DB or CR
Sender Reference Number (SREF) Your institution's case # (max of 14 characters)
Receiver Reference Number (RREF) FRB case # (The SREF from the 2nd entry's advice)
Accounting Entry Identification Number (AID) AID reference number from advice/accounting statement the 2nd (duplicate) entry
Contact Information (CNTC & TELE) Contact name, address and telephone number Contact name and telephone number
From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) The Federal Reserve made an entry to your account
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
Product Type
The appropriate cash letter product code 3-character cash letter product code from the drop-down list
Case Comments (COM1) Description of request including the entry date, AID # and FRB case # from the original or 1st entry received
Cash Letter or Entry Date Date of the 2nd (duplicate) entry

*Same Day Entry/Acknowledgement Requirements

All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.

All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.

Select an Error Type

Retired Investigation Types

The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.

Select an Error Type

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