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Warranty/Indemnity Claim Associated with Check 21 Items (WIC) – Depository institution alleges breach of a Check 21 warranty or indemnity.
If you discover a WIC, submit an adjustment request to the Federal Reserve.
Submit an Electronic Case or Adjustment Request Form (PDF).
|Reporting Time Frame||Federal Reserve Bank Action|
|Within one calendar year
of the cash/return letter date.
|Same day acknowledgement - provided requirements are met.*
Respond to request within eighty business days.
A substantially completed and signed Check 21 Warranty/Indemnity Claim Form (PDF) must be provided by the requester, as well as a copy of the substitute check or image item presented/returned in the ANSI X9.37 image cash/return letter involved in the claim. If the claim involves a multiple (typically double) payment, copies of both items involved should be provided. Supporting documentation should also be provided as proof of claimed damages.
Refer to the Documents to Follow (DTF) Image/Archive Reference Guide and the Check Adjustments Tips: Verify electronic requests and /or supporting documentation were received by the Federal Reserve Banks for more information on DTFs.
|Field Name||Paper Form||FedLine CA1000 Message|
|Sender (SNDR)||Your institution’s ABA #, name, street address, city, phone #, contact name and respondent’s ABA # (if applicable)||Auto-fills with your 9-digit ABA #|
|Receiver (RCVR)||Receiving Federal Reserve Bank's name and/or ABA #||Federal Reserve Bank ABA # from drop-down list|
|Investigation Type (ITYP)||WIC Associated with Check 21 Items||WIC|
|Request Type (MTYP)||Open (OPEN)||Auto-fills with OPEN|
|Amount (AMT)||Amount of the claim|
|Request for Entry (ETYP)||Credit||CR|
|Sender's Reference # (SREF)||Your institution's case # (max of 14 characters)|
(CNTC & TELE)
|N/A||Contact name and phone number|
|FCL & TCL||The Federal Reserve sent the cash/ return letter to your institution
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
|Product Class (PROD)||The appropriate cash letter product code||3-character cash letter product code from the drop-down list|
|Attachment (DTF)||Attachment||Attachment code from drop-down box|
|Comments (COM)||Description of the request. If claim is due to multiple (typically double) payment of an item, include source information (FCL, TCL, CLED, CLT, TT, SEQ, IBEF and IAFT) of the first presentment. Also provide name, address, and phone number of the primary contact.|
|Cash Letter or Entry Date (CLED)||Date of the cash/ return letter|
|C/L Total (CLT)||Cash/return letter total in which the item involved in the claim is contained|
|Tape Total (TT)||Tape/bundle total in which the item involved in the claim is contained|
|Sequence # (SEQ)||The Federal Reserve's ISN # of the item involved in the claim|
|Item Before (IBEF)||Dollar amount of the item listed on the cash/return letter detail listing before the item involved in the claim. If the item involved in the claim is the first item, then enter .01.|
|Item After (IAFT)||Dollar amount of the item listed on the cash/return letter detail listing after the item involved in the claim. If the item involved in the claim is the last item, then enter .01.|
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation.
The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.