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Warranty/Indemnity Claim (WIC) Associated with Check 21 or Electronically Created Items (ECIs) – Depository institution alleges breach of a Check 21 or an electronically created item warranty/indemnity.
If you discover a WIC, submit an adjustment request to the Federal Reserve.
Submit an Electronic Case or Adjustment Request Form (PDF).
|Reporting Time Frame||Federal Reserve Bank Action|
|Within one calendar year
of the cash/return letter date.
|Same day acknowledgement - provided requirements are met.*
Respond to request within eighty business days.
A substantially completed and signed Warranty/Indemnity Claim Check 21 or Electronically Created Item Form (PDF) must be provided by the requester, as well as a copy of the substitute check, electronically created item or image item presented/returned in the ANSI X9.37 image cash/return letter involved in the claim. If the claim involves a multiple (typically double) payment, copies of both items involved should be provided. Supporting documentation should also be provided as proof of claimed damages.
Refer to the Documents to Follow (DTF) Image/Archive Reference Guide and the Check Adjustments Tips: Verify electronic requests and /or supporting documentation were received by the Federal Reserve Banks for more information on DTFs.
|Field Name||Paper Form||FedLine CA1000 Message|
|Sender ABA (SNDR)||Your institution’s ABA #, name, street address, city, phone #, contact name and respondent’s ABA # (if applicable)||Auto-fills with your 9-digit ABA #|
|Receiver ABA (RCVR)||Receiving Federal Reserve Bank's name and/or ABA #||Federal Reserve Bank ABA # from drop-down list|
|Case Investigation Type (ITYP)||WIC Associated with Check 21 or Electronically Created Items (ECIs)||WIC|
|Message Type (MTYP)||Open (OPEN)||Auto-fills with OPEN|
|Case Amount (AMT)||Amount of the claim|
|Entry Type (ETYP)||Credit||CR|
|Sender Reference Number (SREF)||Your institution's case # (max of 14 characters)|
|Contact Information (CNTC & TELE)||Contact name, address and telephone number||Contact name and telephone number|
|From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL)||The Federal Reserve sent the cash/ return letter to your institution
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
|Product Type (PROD)||The appropriate cash letter product code||3-character cash letter product code from the drop-down list|
|Attachment (DTF)||Attachment||Attachment code from drop-down box|
|Case Comments (COM1)||Description of the request. If claim is due to multiple (typically double) payment of an item, include source information (FCL, TCL, CLED, CLT, TT, SEQ, IBEF and IAFT) of the first presentment. Also provide name, address, and phone number of the primary contact.|
|Cash Letter or Entry Date (CLED)||Date of the cash/ return letter|
|Cash Letter Total (CLT)||Cash/return letter total in which the item involved in the claim is contained|
|Tape Total (TT)||Tape/bundle total in which the item involved in the claim is contained|
|Sequence Number (SEQ)||The Federal Reserve's ISN # of the item involved in the claim|
|Item Before Amount (IBEF)||Dollar amount of the item listed on the cash/return letter detail listing before the item involved in the claim. If the item involved in the claim is the first item, then enter .00.|
|Item After Amount (IAFT)||Dollar amount of the item listed on the cash/return letter detail listing after the item involved in the claim. If the item involved in the claim is the last item, then enter .00.|
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.
The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.