Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment)

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ITYP Description | Proper Usage

Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment) - Request for credit for an underencoded item charged and for which you are unable to collect the funds.

If you have a Claim of Damage Due to Underencoding, submit an adjustment request to the Federal Reserve using the ERR ITYP.

Your Action

Submit an Electronic Case or Adjustment Request Form (PDF).

Reporting Time Frame and Federal Reserve Bank Action

Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment) reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within 20 business days
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date.
Same day entry - Provided requirements are met.*
After 20 business days, but within one calendar year
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date.
Same day acknowledgement - Provided requirements are met.* No entry. Provide source information and advise the requesting institution to deal directly with the offsetting institution. Respond to request within 20 business days.

Required Attachments

Completed Claim of Damage Due To Underencoding Adjustment form (PDF). Refer to the Claim of Damage Due to Underencoding Adjustment form instructions (PDF) and Claim of Damage Due to Underencoding Adjustment form example (PDF) for more information on the required form.

In consideration of the remote work arrangements many of our customers are experiencing due to COVID-19, we are temporarily allowing electronic signatures on Check Adjustment forms that require an authorized, written representation, signature. We will continue to assess these changes, with the expectation to revert back to previous requirements regarding signatures at the appropriate time.

The Federal Reserve Bank's Sender Reference Number (SREF) from the Encoding Error advice is required.

Required Fields

Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment) required fields for paper forms and FedLine messages.
Field Name Paper Form FedLine CA1000 Message
Sender ABA (SNDR) and Contact Information Your institution's ABA number, Name, Street Address, City, State, Contact Telephone Number (TELE), Contact Name (CNTC) and Respondent's ABA number (if applicable) Auto-fills with your institution’s 9-digit ABA number. Contact Name (CNTC) and Contact Telephone Number (TELE).
Receiver ABA (RCVR) Receiving Federal Reserve Bank's name and/or ABA number Auto-fills with the Federal Reserve Bank’s ABA number 061000146
Case Investigation Type (ITYP) Entry in Error (ERR) Entry in Error (ERR)
Message Type (MTYP) Open (OPEN) Open (CA1000)
Case Amount (AMT) Amount you are unable to collect
Entry Type (ETYP) Credit (CR) Credit
Sender Reference Number (SREF) Your institution's case number (max of 14 characters)
Receiver Reference Number (RREF) FRB's SREF from the Encoding Error (ENC) debit entry's advice
From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) The Federal Reserve made an entry to your account
FCL - Federal Reserve Bank's ABA number
TCL - Your institution's ABA number
Product Type (PROD) The appropriate cash letter product type The appropriate cash letter product type from the drop-down list
Cash Letter or Entry Date (CLED) Date of the Encoding Error (ENC) debit entry

*Same Day Entry/Acknowledgement Requirements

All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted.

All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.

Select an Error Type

Retired Investigation Types

The following investigation types (ITYPS) have been retired and are no longer in use as an ITYP. Refer to each ITYP for action steps should the need arise to report the error condition or service request.

Select an Error Type

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