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Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment)

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ITYP Description | Proper Usage

Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment) - Request for credit for an underencoded item charged and for which you are unable to collect the funds.

If you have a Claim of Damage Due to Underencoding, submit an adjustment request to the Federal Reserve using the ERR ITYP.

Your Action

Submit an Electronic Case or Adjustment Request Form.

Information about Entry in Error (ERR) reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within twenty business days
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date.
Same day entry - provided requirements are met.*
After twenty business days, but within one calendar year
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date.
Same day acknowledgement - Provided requirements are met.*

No entry.
Provide source information and advise the requesting institution to deal directly with the offsetting institution.

Respond to request within twenty business days.

Required Attachments

Completed Claim of Damage Due To Underencoding Adjustment form (PDF). Refer to the instructions (PDF) and example (PDF) for more information on the required form.

The Federal Reserve Bank Sender's Reference Number (SREF) from the Encoding Error advice is required.

Also, refer to the Documents to Follow (DTF) Image/Archive Reference Guide and the Check Adjustments Tips: Verify electronic requests and /or supporting documentation were received by the Federal Reserve Banks for more information on DTFs.

Required Fields

Information about Entry in Error (ERR) reporting field names, forms and FedLine messages.
Field Name Paper Form FedLine CA1000 Message
Sender ABA (SNDR) Your institution's ABA #, name, street address, city, phone #, contact name and respondent's ABA # (if applicable Contact name (CNTC) and phone # (TELE) also required for FedLine
Receiver ABA (RCVR) Receiving Federal Reserve Bank's name and/or ABA # Federal Reserve Bank ABA # from drop-down list
Case Investigation Type (ITYP) Entry in Error (ERR) ERR
Message Type (MTYP) Open (OPEN) Auto-fills with OPEN
Case Amount (AMT) Amount you are unable to collect
Entry Type (ETYP) Credit CR
Sender Reference Number (SREF) Your institution's case # (max of 14 characters)
Receiver Reference Number (RREF) FRB case # (The SREF from the Encoding Error (ENC) debit entry's advice)
Contact Information (CNTC & TELE) Contact name, address and telephone number Contact name and telephone number
From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) The Federal Reserve made an entry to your account
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
Product Type (PROD) The appropriate cash letter product code 3-character cash letter product code from the drop-down list
Cash Letter or Entry Date (CLED) Date of the Encoding Error (ENC) debit entry

*Same Day Entry/Acknowledgement Requirements

All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.

All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.

Select an Error Type

Retired Investigation Types

The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.

Select an Error Type

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