Skip to main content

Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment)

To print this page, go to File and select Print.

ITYP Description | Proper Usage

Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment) - Request for credit for an underencoded item charged and for which you are unable to collect the funds.

If you have a Claim of Damage Due to Underencoding, submit an adjustment request to the Federal Reserve using the ERR ITYP.

Your Action

Submit an Electronic Case or Adjustment Request Form.

Information about ERR reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within twenty business days
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date.
Same day entry - provided requirements are met.*
After twenty business days, but within one calendar year
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date.
Same day acknowledgement - Provided requirements are met.*

No entry.
Provide source information and advise the requesting institution to deal directly with the offsetting institution.

Respond to request within twenty business days.

Attachments Required

Required Fields

Information about ERR reporting field names, forms and FedLine messages.
Field Name Paper Form FedLine CA1000 Message
Sender (SNDR) Your institution's ABA #, name, street address, city, phone #, contact name and respondent's ABA # (if applicable Contact name (CNTC) and phone # (TELE) also required for FedLine
Receiver (RCVR) Receiving Federal Reserve Bank's name and/or ABA # Federal Reserve Bank ABA # from drop-down list
Investigation Type (ITYP) Entry in Error (ERR) ERR
Request Type (MTYP) Open (OPEN) Auto-fills with OPEN
Amount (AMT) Amount you are unable to collect
Request for Entry (ETYP) Credit CR
Sender's Reference # (SREF) Your institution's case # (max of 14 characters)
Original FRB Reference No. (RREF) FRB case # (The SREF from the Encoding Error (ENC) debit entry's advice)
Contact Information (CNTC & TELE)
(FedLine only)
N/A Contact name and phone number
FCL & TCL The Federal Reserve made an entry to your account
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
Product Class (PROD) the appropriate cash letter product code 3-character cash letter product code from the drop-down list
Cash Letter or Entry Date (CLED) Date of the Encoding Error (ENC) debit entry

*Same Day Entry/Acknowledgement Requirements

All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.

All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation.

Select an Error Type

Retired Investigation Types

As previously announced, the following investigation types are outdated and have minimal usage. As of May 22, 2017 they have been eliminated.

Select an Error Type

Top of Page