Missing Cash/Return Letter (MCL)
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Receiving Institution – PDF or Image Cash/Return Letter
ITYP Description | Proper Usage
Missing Cash/Return Letter (MCL) - Used to request a credit entry for a paper cash/return letter or bundle, a PDF file or X9.100-187 (X9.37) image cash/return letter that was charged but not received.
Your Action
Call FedACH® and Check Services Customer Support at (877) 372–2457.
| Reporting Time Frame | Federal Reserve Bank Action |
|---|---|
| As soon as the error is discovered. | Provide immediate assistance and/or guidance. |
Receiving Institution – Paper Cash/Return Letter
ITYP Description | Proper Usage
Missing Cash/Return Letter (MCL) - Used to request a credit entry for a paper cash/return letter or bundle, a PDF file or X9.100-187 (X9.37) image cash/return letter that was charged but not received.
Your Action
Call FedACH and Check Services Customer Support at (877) 372–2457 if you discover the error the same day the cash/return letter was processed. If you discover the error after the original processing date: Submit an Electronic Case or Adjustment Request Form (PDF).
| Reporting Time Frame | Federal Reserve Bank Action |
|---|---|
| After the original processing date but within 20 business days
of the cash/return letter date. |
Same day entry - Provided requirements are met.* |
| After 20 business days, but within one calendar year
of the cash/return letter date. |
Same day acknowledgement - Provided requirements are met.* Entry after research is completed if the items were paid. If the items were not paid, provide the requesting institution with source information and advise the requesting institution to deal directly with the offsetting institution. Respond to request within 20 business days. |
Attachments not Required
Required Fields
| Field Name | Paper Form | FedLine CA1000 Message |
|---|---|---|
| Sender ABA (SNDR) and Contact Information | Your institution's ABA number, Name, Street Address, City, State, Contact Telephone Number (TELE), Contact Name (CNTC) and Respondent's ABA number (if applicable) | Auto-fills with your institution’s 9-digit ABA number. Contact Name (CNTC) and Contact Telephone Number (TELE). |
| Receiver ABA (RCVR) | Receiving Federal Reserve Bank's name and/or ABA number | Auto-fills with the Federal Reserve Bank’s ABA number 061000146 |
| Case Investigation Type (ITYP) | Missing Cash Letter (MCL) | Missing Cash Letter (MCL) |
| Message Type (MTYP) | Open (OPEN) | Open (CA1000) |
| Case Amount (AMT) | Amount of the missing cash/ return letter or bundle(s) | |
| Entry Type (ETYP) | Credit (CR) | Credit |
| Sender Reference Number (SREF) | Your institution's case number (max of 14 characters) | |
| From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) | The Federal Reserve sent the cash/ return letter to your institution FCL - Federal Reserve Bank's ABA number TCL - Your institution's ABA number |
|
| Product Type (PROD) | The appropriate cash letter product type | The appropriate cash letter product type from the drop-down list |
| Cash Letter or Entry Date (CLED) | Date of the cash/return letter | |
| Cash Letter Total (CLT) | Cash letter total | |
*Same Day Entry/Acknowledgement Requirements
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.
Select an Error Type
- Disposition (DISP)
- Duplicate Entry (DUP)
- Encoding Error (ENC)
- Entry in Error (ERR)
- Entry in Error (ERR) Claim of Damage
- Information Request (INFO)
- Late Return Claim (LC)
- Late Return Disclaimer (LR)
- Listed Not Enclosed (LNE)
- Missing Cash/Return Letter (MCL)
- Non-Cash Item (NCH)
- Non-Receipt of Cash/Return Letter Credit (MCL)
- Not Our Item (NOI)
- Original or Sufficient Copy Request (OSCR)
- Paid Item (PAID)
- Photo in Lieu (PIL)
- Photocopy Request (PREQ)
- Remote Deposit Capture (RDC) Item
- Source of Receipt (SOR)
- Unauthorized Electronically Created Item (UECI)
- Unauthorized Remotely Created Check (URCC)
- Warranty/Indemnity Claim (WIC) Check 21 or Electronically Created Item (ECI)
- Wrong Payee Credited (WPC)
Retired Investigation Types
The following investigation types (ITYPS) have been retired and are no longer in use as an ITYP. Refer to each ITYP for action steps should the need arise to report the error condition or service request.