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Paid Item (PAID) – Request for credit for an item that is being refused either because it is the original (or the legal equivalent, i.e. a substitute check, electronically created item or image received in an ANSI X9.37 cash/return letter) or a photocopy and the other has already paid.
If you discover a PAID you can submit an adjustment request, for either item (first or second presentment/return) to the Federal Reserve. The Federal Reserve must be the source for the item reported as PAID.
Certification: When sending a Paid Item (PAID) adjustment request, you are certifying that you have received duplicates of the same items consisting of either i) an original check and a substitute check/image; ii) a photocopy and a substitute check/image of the same item; iii) duplicate substitute checks/images or iv) duplicate electronically created items from a Reserve Bank. You received one or more of these items from a Reserve Bank and request a “PAID” adjustment to your Federal Reserve account. By requesting this adjustment, you certify that you have promptly re-credited any customer charged with the duplicate(s), that you have not otherwise obtained credit for the duplicate(s) and that the duplicate substitute check(s)/image(s) has been destroyed or otherwise handled to ensure that it will not be charged again to a customer or re-introduced into processing. You indemnify the Reserve Bank for any liability, losses, and costs that arise because you have not complied with requirements stated above.
Note: The request will be handled based on the item reported as PAID (information provided in the Item ID or Research Information field) in accordance with the reporting time frame in which the request is received. You may not request an adjustment for a duplicate item returned in a return letter or for which credit was otherwise received.
Refer to the Check Adjustments Tip: Case scenarios help you submit adjustment requests for the Paid Item (PAID) investigation type and/or understand a debit entry you may receive for a PAID for more information on PAIDs.
Submit an Electronic Case or Adjustment Request Form (PDF).
|Reporting Time Frame||Federal Reserve Bank Action|
|Within six calendar months
of the cash/return letter date.
|Same day entry - provided requirements are met.*|
|After six calendar months, but within one calendar year
of the cash/return letter date.
|Same day acknowledgement - Provided requirements are met.*
No entry. Provide information on the presentment/return item(s) and advise the requesting institution to deal directly with the offsetting institution.
Respond to request within twenty business days.
Attachments for a single paid item are not required. If you are reporting multiple items, six or more items from the same bundle, a listing of the items involved is required. The listing must contain: the amount, routing number, account number, check number, and item sequence number for each item.
Refer to the Documents to Follow (DTF) Image/Archive Reference Guide and the Check Adjustments Tips: Verify electronic requests and /or supporting documentation were received by the Federal Reserve Banks for more information on DTFs.
|Field Name||Paper Form||FedLine CA1000 Message|
|Sender (SNDR)||Your institution’s ABA #, name, street address, city, phone #, contact name and respondent’s ABA # (if applicable)||Auto-fills with your 9-digit ABA #|
|Receiver (RCVR)||Receiving Federal Reserve Bank's name and/or ABA #||Federal Reserve Bank ABA # from drop-down list|
|Investigation Type (ITYP)||Paid Item (PAID)||PAID|
|Request Type (MTYP)||Open (OPEN)||Auto-fills with OPEN|
|Amount (AMT)||Amount of the item charged|
|Request for Entry (ETYP)||Credit||CR|
|Sender's Reference # (SREF)||Your institution's case # (max of 14 characters)|
(CNTC & TELE)
|N/A||Contact name and phone number|
|FCL & TCL||The Federal Reserve sent the cash/ return letter to your institution
FCL - Federal Reserve's ABA #
TCL - Your institution's ABA #
|Product Class (PROD)||Appropriate cash letter product code||3-character cash letter product code from the drop-down list|
|Cash Letter Date (CLD1)||Date of the cash/return letter for the other item charged|
|FCL1 & TCL1||FCL1 – ABA # related to how you received the other item
TCL1 – Your institution’s ABA #
|Sequence Number (SEQ1)||The sequence number for the other item charged|
|Cash Letter Date (CLED)||Date of the cash/ return letter for the item charged and being reported as paid|
|C/L Total (CLT)||Cash/return letter total for the item charged and being reported as paid|
|Tape Total (TT)||Tape/bundle total for the item charged and being reported as paid|
|Sequence # (SEQ)||The Federal Reserve’s ISN # for the item charged and being reported as paid|
|Item Before (IBEF)||Dollar amount of the item listed on the cash/return letter detail listing before the item charged and being reported as paid. If the item charged is the first item, then enter .01.|
|Item After (IAFT)||Dollar amount of the item listed on the cash/return letter detail listing after the item charged and being reported as paid. If the item charged is the last item, then enter .01.|
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation, commonly referred to as Documents to Follow (DTFs) must be received within five business days of receipt of the electronic request. If the DTF is required and not received within five business days, the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation.
The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.